Settings and activity

48 results found

1. Desk Phone presence

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Feb 6, 2026

2. RingCentral app for Salesforce option to add "touch point" date field and "open task" button to the softphone pop up

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Feb 6, 2026

3. Consolidated EoL Device Report

   5 votes

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Feb 5, 2026

4. speech-to-text

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Feb 3, 2026

5. Set another call queue as voicemail recipient

   6 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Feb 2, 2026

6. Caller ID Name as a Number

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Jan 30, 2026

7. Allow incoming calls to route the call directly depending on the user's contact list

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Khristoper shared this idea  ·  Jan 26, 2026

8. Accessing web portal with enabled Anti-virus and Firewall

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Jan 16, 2026

9. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

   21 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Jan 15, 2026

10. Ability to configure the AI Receptionist (AIR) to provide exact responses based on FAQs.

    9 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Jan 15, 2026

11. Show Dialed Number instead of Caller ID on VM Notification.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Jan 8, 2026

12. Would like to have a workflow rule to be triggered when a caller hangs up while in an IVR Menu

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Khristoper shared this idea  ·  Jan 8, 2026

13. Disallow callers from setting Voicemail to Private

    24 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Dec 10, 2025

14. Increase call queue limit

    4 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Nov 19, 2025

15. AI Receptionist to ask and gather information

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Oct 24, 2025

16. Documents Preview

    •  

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Oct 17, 2025

17. Turning Missed Calls Into Contacts Automatically

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Khristoper shared this idea  ·  Oct 17, 2025

18. caller place on hold for atleast 30 secsthe caller gets automatically routed to main line

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Oct 16, 2025

19. transfer call indicator

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Khristoper shared this idea  ·  Oct 16, 2025

20. Add "order status" in phone system

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Khristoper shared this idea  ·  Sep 26, 2025