Settings and activity

40 results found

1. Increase data retention for call logs more than 2 years

   30 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Melanie supported this idea  ·  Jun 18, 2025

2. Extending Call Log Retention Past 1 Year

   35 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Jun 18, 2025

3. Checking the IP address associated with the IP Phone under the Admin Portal

   41 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Jun 18, 2025

4. option to add hotdesk to call queue

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Jun 18, 2025

5. User Role Permission: Access to User List only

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Jun 18, 2025

6. Ability of the admin to disable voicemail pin of a specific user

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Jun 18, 2025

7. Improve "Security Notice from RingCentral" Emails

   45 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Jun 18, 2025

8. Reset and assign option for not activated lines

   11 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This feature is targeted for release in Q1 2024.
   Melanie supported this idea  ·  Jun 18, 2025

9. Add more Calendar and Holiday options for Custom Answering Rules

   19 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Jun 18, 2025

10. Reset and Assign

    11 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

11. Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

    54 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

12. Copy Custom Answering Rules to other Sites

    30 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Currently planning and under development. No specific release date available yet.
    Melanie supported this idea  ·  Jun 18, 2025

13. Add ringdown for all supported phone types

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

14. User last login history in RingEX

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

15. Transferring Licenses in Cost Center

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

16. Ability to set desk phone admin password through admin portal.

    42 votes

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    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

17. Modify template for activation emails

    11 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

18. System wide custom fax cover sheet and API enhancement

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jan 23, 2025

19. The customer would like to have a way to monitor hardware (both the Polycom OBi302 and Cisco ATA191) by way of an API or SNMP.

    5 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jan 23, 2025

20. Having a "Notes' field under Users General for internal purpose

    5 votes

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    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jan 23, 2025
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    Melanie commented  ·  Jan 23, 2025  ·  Edit…  ·  Delete…

    This is a great idea, and it would be good if the notes field was excluded from the contact info shown in the company directory.

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