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← RingCentral Ideas

Settings and activity

30 results found

  1. Inherit Member "Ring Group" Settings for Call Queue Routing

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mac Taguiam shared this idea  · 

  2. Ability to disable an active number in presence

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Mac Taguiam supported this idea  · 

  3. Automatic call notes-make avaiable in the google chrome extension

    3 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Admin →
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    Mac Taguiam supported this idea  · 

  4. Group SMS - Enable the ability to see all replies from internal numbers in a Group SMS thread that involves an external number.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Mac Taguiam shared this idea  · 

  5. Enable Caller ID Name (CNAM) Display on 911 Calls

    3 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Mac Taguiam shared this idea  · 

  6. The customer would like calls initiated from the RingCentral Desktop App to be automatically routed to and dialed through the RingCentral Mo

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mac Taguiam shared this idea  · 

  7. Support for CallRail Whisper Message When Forwarding to RingCentral

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Admin →
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    Mac Taguiam shared this idea  · 

  8. Updating the RingCentral App of all users at once Using the auto-update MSI feature for the RingCentral Windows desktop app

    1 vote

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Admin →
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    Mac Taguiam shared this idea  · 

  9. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mac Taguiam commented  · 

    The customer is using the Desktop App to receive calls.
    He is a member of a call queue.
    Concurrent calls per member is 5 calls.
    -Current behavior-
    When a call came in. The first call must be answered first for him to see the second caller.
    -Proposed feature-
    Ability to choose which call to answer when 2 calls come in at the same time.

    Mac Taguiam supported this idea  · 

  10. feature where an announcement will be played advising the pending bill of the caller before it will route to an IVR, when dialing the main

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Mac Taguiam shared this idea  · 
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