Settings and activity
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An error occurred while saving the comment RYAN
commented
For a large company just like ours that has over 2000 users and over a hundred other extensions (call queues, IVR, message-only, etc), it would be great to be able to generate a report of unused extension numbers.
Though the system automatically assigns an unused extension number, it would be a great help if we have that kind of report so we can change it to the extension number of our liking.
Implement a feature that requires incoming callers to enter a pre-defined Personal Identification Number (PIN) before being connected to a user or call queue. This would serve as an additional layer of call filtering and security.
Use Cases:
- Businesses that want to screen incoming calls from unknown numbers.
- Individuals who want to protect their personal phone numbers from unwanted calls.
- Organizations that handle sensitive information and require caller verification.
- VIP lines that need extra security.