require PIN to screen callers
calls entered with a PIN are the only calls that will go through whether the caller already dialed the company number.
3
votes

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RYAN commented
Implement a feature that requires incoming callers to enter a pre-defined Personal Identification Number (PIN) before being connected to a user or call queue. This would serve as an additional layer of call filtering and security.
Use Cases:
- Businesses that want to screen incoming calls from unknown numbers.
- Individuals who want to protect their personal phone numbers from unwanted calls.
- Organizations that handle sensitive information and require caller verification.
- VIP lines that need extra security.