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Ability to dial out using IVN as outbound caller ID

Customer would like to have the ability to use IVN as outbound caller id when making outbound calls.

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Doroteo shared this idea  ·   ·  Report…  ·  Admin →
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  • Gyula commented  ·   ·  Report

    We cannot use our Slovakian and Romanian IVNs for calls using the numbers as outgoing callerID

  • Marc commented  ·   ·  Report

    Ability to dial out using an International Virtual Phone Number.
    It to be an outbound caller ID number as well.
    As per the article below it is indeed a limitation in the system.

    Key Differences Between Global RingEX™ Extensions and International Inbound Numbers
    -> https://support.ringcentral.com/article-v2/8844.html?brand=RC_US&product=RingEX&language=en_US

    * Outbound calls from an IVN are metered at international rates; a local outbound call that routes into the country via an international trunk could be seen by some carriers as fraudulent - so may be blocked or the caller ID may be different

  • Lazaros commented  ·   ·  Report

    I am using a Greek number for my clients

    When my team calls them back i want my clients to see the same caller ID