Settings and activity

22 results found

1. Group SMS from External Number

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Sep 16, 2026

2. Allow Custom SMS Opt-Out Message Text on RingCentral Apps (Matching TCR Registration)

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Sep 14, 2026

3. Removal of site code from the main site

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Sep 11, 2026

4. Change SMS Content Sent by AI Receptionist

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Sep 10, 2026

5. Request: Set up In-App Call Scripts in RingCentral

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Sep 10, 2026

6. Increase Personal Contacts Limit Beyond 10,000

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Sep 4, 2026

7. Option to change the site to an assigned multi-user device

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   18 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Sep 4, 2026

8. Use of restricted number as an extension.

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Sep 1, 2026

9. Substitute Caller ID for SMS

   18 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Aug 27, 2026

10. Allow account users to dial the last 4 digits of their main line from any authorized phone or internal extension to bypass normal main line

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Aug 24, 2026

11. The customer is requesting a desk phone feature code that allows users to easily forward incoming calls to an external phone number when the

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Aug 17, 2026

12. Fax are being tagged as call

    9 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Aug 11, 2026

13. AIR Automated Call Routing Based on Threshold Percentage

    11 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Aug 7, 2026

14. Enable SMS/Texting via Shared Inbox Company Number for Multiple Recipients

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Aug 6, 2026

15. omassist

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    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Pauline shared this idea  ·  Aug 6, 2026

16. Disable HUD

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 27, 2026

17. Increase Personal and Company Text message templates

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 22, 2026

18. Option to Hide Phone Number and Display Only Caller ID Name in SMS/Text Messages

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 20, 2026

19. Enable additional user extensions to access the "Account" tab through the admin portal to view the RingCentral headset price list without mo

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 16, 2026

20. Enable user extension access to other users' fax messages from the RingCentral application and the company fax line.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 14, 2026