Settings and activity

14 results found

1. Substitute Caller ID for SMS

   18 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Aug 27, 2026

2. Allow account users to dial the last 4 digits of their main line from any authorized phone or internal extension to bypass normal main line

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Aug 24, 2026

3. The customer is requesting a desk phone feature code that allows users to easily forward incoming calls to an external phone number when the

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Aug 17, 2026

4. Fax are being tagged as call

   9 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Aug 11, 2026

5. AIR Automated Call Routing Based on Threshold Percentage

   10 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Aug 7, 2026

6. Enable SMS/Texting via Shared Inbox Company Number for Multiple Recipients

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Aug 6, 2026

7. omassist

   •  

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Pauline shared this idea  ·  Aug 6, 2026

8. Disable HUD

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Jul 27, 2026

9. Increase Personal and Company Text message templates

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pauline supported this idea  ·  Jul 22, 2026

10. Option to Hide Phone Number and Display Only Caller ID Name in SMS/Text Messages

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 20, 2026

11. Enable additional user extensions to access the "Account" tab through the admin portal to view the RingCentral headset price list without mo

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 16, 2026

12. Enable user extension access to other users' fax messages from the RingCentral application and the company fax line.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 14, 2026

13. Allow more than 10 people on a group SMS

    73 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jul 6, 2026

14. Audible tone on connect

    11 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Pauline supported this idea  ·  Jun 17, 2026