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← RingCentral Ideas

Settings and activity

10 results found

  1. sound reminder that a call is on hold

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kyle supported this idea  · 

  2. "No Change" Option for Customizing MS Teams "Offline" Call Presence Sync

    45 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kyle supported this idea  · 

  3. See who answered the call queue call

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kyle supported this idea  · 

  4. Have a "cold/blind" transfer go to the call queue voicemail like it does on an "ask first/warm" transfer

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kyle supported this idea  · 

  5. Option to display original callers name on AI transcription during transferred call.

    96 votes

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    New  ·  17 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kyle supported this idea  · 

  6. Idle behavior shows users offline even though they are available and logged into RC.

    142 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kyle supported this idea  · 

  7. Disable option for call recording for internal calls or extension to extension calls.

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kyle commented  · 

    This would be wonderful for our organization. We don't need internal calls to be recorded. Only external. Please give us the option.

    Kyle supported this idea  · 

  8. Disable Call recording announcement

    61 votes

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    New  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kyle supported this idea  · 

  9. Conference Call: Drop/Remove individuals during call

    108 votes

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    9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.
    Kyle supported this idea  · 

  10. Add centralized management of default desktop/extension/web application user settings

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kyle shared this idea  ·