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← RingCentral Ideas

Settings and activity

10 results found

  1. sound reminder that a call is on hold

    21 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kyle supported this idea  · 

  2. "No Change" Option for Customizing MS Teams "Offline" Call Presence Sync

    50 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kyle supported this idea  · 

  3. See who answered the call queue call

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kyle supported this idea  · 

  4. Have a "cold/blind" transfer go to the call queue voicemail like it does on an "ask first/warm" transfer

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kyle supported this idea  · 

  5. Option to display original callers name on AI transcription during transferred call.

    107 votes

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    New  ·  17 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kyle supported this idea  · 

  6. Idle behavior shows users offline even though they are available and logged into RC.

    145 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kyle supported this idea  · 

  7. Disable option for call recording for internal calls or extension to extension calls.

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kyle commented  · 

    This would be wonderful for our organization. We don't need internal calls to be recorded. Only external. Please give us the option.

    Kyle supported this idea  · 

  8. Disable Call recording announcement

    62 votes

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    New  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kyle supported this idea  · 

  9. Conference Call: Drop/Remove individuals during call

    110 votes

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    10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    As the host, you can either end the conference call or leave the call while the other participants continue their conversation.


    Note

    This feature is controlled by your account admin. Reach out to your admin if you’d like to turn it on.


    Learn more here!

    Kyle supported this idea  · 

  10. Add centralized management of default desktop/extension/web application user settings

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kyle shared this idea  ·