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Settings and activity

9 results found

  1. "No Change" Option for Customizing MS Teams "Offline" Call Presence Sync

    44 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kyle supported this idea  · 

  2. See who answered the call queue call

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kyle supported this idea  · 

  3. Have a "cold/blind" transfer go to the call queue voicemail like it does on an "ask first/warm" transfer

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kyle supported this idea  · 

  4. Option to display original callers name on AI transcription during transferred call.

    88 votes

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    New  ·  17 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kyle supported this idea  · 

  5. Idle behavior shows users offline even though they are available and logged into RC.

    140 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kyle supported this idea  · 

  6. Disable option for call recording for internal calls or extension to extension calls.

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kyle commented  · 

    This would be wonderful for our organization. We don't need internal calls to be recorded. Only external. Please give us the option.

    Kyle supported this idea  · 

  7. Disable Call recording announcement

    57 votes

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    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kyle supported this idea  · 

  8. Conference Call: Drop/Remove individuals during call

    107 votes

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    9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kyle supported this idea  · 

  9. Add centralized management of default desktop/extension/web application user settings

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kyle shared this idea  ·