Settings and activity

29 results found

1. Admin-Controlled SMS Scheduling: Enables Super Admins to restrict or permit the exact hours users can send and receive SMS text messages.

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Oct 7, 2026

2. AI Receptionist Ability to relay message and send it through SMS

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Oct 7, 2026

3. Ability to cope with non English letters & characters

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Oct 2, 2026

4. Failed Incoming Fax Logs

   6 votes

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   0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Sep 24, 2026

5. Missing Transcript after Changing Role

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Sep 16, 2026

6. Increase the data retention duration for call recording

   81 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Sep 8, 2026

7. Increase data retention for call logs more than 2 years

   40 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Sep 4, 2026

8. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   256 votes

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   Planned  ·  52 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Aug 19, 2026

9. App Contact Sync

   6 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Aug 19, 2026

10. Incoming Call Announcement - Press 1 - Disable for Queues

    94 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Aug 13, 2026

11. Enable SSO Enforcement at Site-Level Within RingCentral Accounts

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Aug 4, 2026

12. Call transcript

    3 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Aug 4, 2026

13. whisper that announces what number the customer dialled

    4 votes

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    New  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jul 22, 2026

14. Auto Dial a List of Phone Numbers

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jul 15, 2026

15. Caller ID name support on mobile numbers

    112 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jul 15, 2026

16. Feature Request: “Mask Audio” Button in RingCX Dialer

    4 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jul 14, 2026

17. Pause Automatic Call Recording

    41 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jul 14, 2026

18. Assign an external number for IVR menu

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jul 14, 2026

19. Utilize Rc numbers for whats app business

    33 votes

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    14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jul 9, 2026

20. Super Admin full access to VM and SMS on the Admin Portal

    75 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jul 1, 2026