DND Presence Display On Sidecar
When a user turns on their DND status, it should reflect the DND or busy status (red) on the sidecar. Currently, the only way to know if someone has DND on is by calling them and being sent to voicemail. It would be great if they would be displayed as unavailable instead, which would save you a phone call and precious seconds spent on it.
6
votes
Daniel
shared this idea
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Tylee
commented
We have mandates of certain types of calls that can not go to voicemail. Without knowing the DND is on we are losing calls or calls are going to voicemail. If this continues to happen we can actual face negative reprecussions from the Department of Aging. This is very critical to our office.