Seperate DND for Desktop and mobile app.
The user is inquiring about having separate DND for Desktop and mobile apps. So that when the user is at work she can put DND on mobile while still answering calls on desktop app.
4
votes
Amira
shared this idea
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Stephen
commented
In my opinion the DND on the softphone should behave the same as a physical phone, only toggle itself and not the whole account.
We have a number of hybrid users, and enabling DND on their softphones is a headache because it also enables it for the account as a whole. The physical phone appears as though it should be able to receive calls, but it goes to voicemail instead.