Increase fax quality/resolution
The quality of certain faxes rendered in the RC system is suboptimal- in particular, high resolution scanned documents scanned in color, to the extent that portions of inbound faxes of this type have sections of text rendered nearly illegible, illegible, and/or not recognizable by modern OCR systems. It's a functional issue. The backdrop is suboptimal rendering of even native black text files- all text and elements look as though they were rendered on a dot matrix system from the mid 90s.
Keith
shared this idea
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Scott
commented
Is this issue ever going to be addressed or is it one that will be ignored for 3 more years?
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Nouman
commented
It's concerning to see that the issue with fax quality in the RC system persists despite being raised nearly three years ago.
It's crucial for the relevant teams to thoroughly investigate and resolve this issue promptly. Whether it requires updates to the system's software, improvements in hardware capabilities, or a combination of both, a sustainable solution is needed to ensure that the RC system can effectively meet the demands of its users in the present day.