Tool to clear out app history (profile pic, conversations, messages, etc.) before reassigning an account to a new user.
When a staff member leaves and is replaced, the new person is assigned their predecessor's phone number and therefore inherits the old user's app settings, chat history, profile picture, etc. I would like an option for the admin to wipe the account clean before reassigning it. If possible, it would also be useful to have a way to archive any important items before wiping the account.
Lisa
shared this idea
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Chiakimari
commented
Looking for a way to clear conversation history, Message from ringcentral application.
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Willow
commented
Allow users to remove their profile picture and return to default
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Lisa
commented
Thank you for letting me know you will not be implementing a tool of this nature. Please share best practices for transitioning a company number from one individual to another as staff change over time. How do you recommend call logs, saved messages, chats, and profile pictures be erased or updated between users? Can something be done from the admin portal?
[Feinman Lisa First Name Only Sig]
Lisa Feinman
Resource Development Manager
The Jewish Federation of Sarasota-Manatee
941-706-0034