allow SMS to be seen by all users
allowing all users to see and interact with SMS messages - I own an insurance agency, so when customers text the office, it would make it much easier if both myself and my employee(s) would be able to see those messages.
5
votes
kyle
shared this idea
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Edgardo
commented
Customer needs to have visibility for the text messages content of other User
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Austin TX Inbound Calls
commented
It would be useful if all my employees in my group could see the txt message coming through our office number and we had access to reply and see all messages coming through.