Administration of SMS history when reassining extension
The problem I ran into is assigning a new user to an unassigned extension: Old SMS history was available to the new user.Problem: C-Level or other VIP users may have communicated sensitive data that would otherwise be restricted to the new employeeMy goal is to have a mechanism by which to purge SMS history from an extension.The current settings require you to gain access to the existing account and sign-in as the end-user to delete message history. Disabling and re-enabling the Messaging does not purge the previous data unless it is manually deleted
Peter
shared this idea
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Cari
commented
This is very important to our company as well. This is privacy issue as well as borderline HIPAA violation as we are in the medical industry and this leave us vulnerable.
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Jennifer
commented
This is very important to our company as well and I am hoping that RIng Central will consider putting this in the next release -