SMS Inbound/Outbound Reports
Track the number of SMS messages being sent and received by user.
3
votes
Cooper
shared this idea
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Susan
commented
For our company, we use text messages to send reminders to clients. I would like to be able to track outbound text messages for the day and what each of them say. We used to use a platform called Doctor Connect. With that system I could go to reports and it would pull the outbound or inbound text messages that came in and what each said. We use these to count how many times we reached out to clients that day.