Sync between Cost Centers and Sites
Example:
Customer needs to sometimes move users between Sites (in the admin portal)
When creating a site, it prompts users to select a cost center to tie to the site.
Once a user is moved from Site A to Site B, the expectation is that the cost Center would automatically adjust from Cost Center C to Cost Center D.
This is not the case.
A user is moved from Site A (which is tied to Cost Center C), to to Site B (Tied to Cost center D). While they are moved from Site A to Site B, the Cost center does not update, leaving the user rolling up to the incorrect cost center (in this example they are left at Cost Center C), when it should update to cost center D.
Currently the customer work around is to move the users from sites and the move the cost center, but is looking for this process to be fixed or adjusted to automatically reflect the site and cost center to be aligned or synced as the Site is tied to a cost center when created.
Carina
shared this idea
-
Alexandre
commented
Bonjour,
Effectivement cette option est disponible dans RING CENTRAL, mais ne sert a rien si le centre de couts attribué au site, ne redescend pas sur les utilisateurs.