Call Queue Members Should Be Able to Reply to SMS using the Call Queue Direct Numbers
Call Queue Members Should Be Able to receive SMS Reply to SMS using the Call Queue Direct Numbers
5
votes
Asherah Dayrit
shared this idea
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Jason
commented
When someone telephones our office, Ringcentral does an excellent job of managing the call queue so anyone in the system can answer. In the year 2025, it wouldnt seem like such a big request to have the same functionality with an in bound SMS message. Thanks.