1308 results found
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Display entire voicemail-to-text transcription in voice-to-text notification email
There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html
When the transcriptions occurs, only a partial transcription preview is included in the voice-to-text notification email (not full).
It would be of great help to our business to receive the full transcription in the voice-to-text notificatino email, as this would allow us to read the entire transcription in the email itself, and we could avoid having to download the attached voicemail audio file, and listen to it in its entirely (as we must do for now) for long messages.
This change would have a meaningful impact…
5 votes -
Enable option to split audio (and video if possible) recording when recording.
Zoom has a great option where the audio of each participant in a meeting. Please make it so Ring Central can do the same.
1 vote -
Resolve what is apparently a serious RCV bug
Our company is experiencing a serious issue with RCV. We are a large real estate company that has monthly virtual all company meetings. These meetings frequently invite high level guest speakers. The RCV invite to these external guests displays a pop up to go to the MS Store to get an app to run the meeting (as these external guest speakers do not have the RC Unified app installed to the computer they are joining the meeting from). This error condition is unacceptable and needs to be resolved ASAP. This problem is one of numerous issue with RC and the…
1 vote -
Add an option to stop recordings and create new recordings.
Currently, there is no option to stop recordings and then create new recordings like what we had in RC Meetings which are really helpful and I can say a necessity for UAT recording sessions. Most of the time, we are handling multiple projects at the same time and this feature enables us to just stick with one meeting instead of ending and creating one for one project to the next.
4 votes -
RingCentral Video - Reactions
Our staff love to use the "reactions" type emojis within a video meeting. This will allow participates to interact within the meeting and not have to talk. This would be a huge benefit to the Video platform. :)
9 votes -
We need the ability to disable and lock the use of Personal Meeting ID's (PMI)
Hello, We are needing to disable the use of Personal Meeting ID's and Lock them much like we were able to to this in RingCentral meetings. We are not wanting our users to have the ability to use PMI's when scheduling a meeting.
2 votes -
Show first the participants who are sharing their video
In ordering the participants' video displays on my screen, it would be much more useful to have all the participants sharing video first, followed by the ones who aren't.
3 votes -
Display Magazines or Videos on RCV waiting Room
Some companies would like to be able to upload content into the RCV waiting rooms (videos and magazines, for example) so that the participants can view these instead of having the RC default message of "Please wait for the host to start the meeting"
6 votes -
transcription of Japanese
I hope that the transcription of the conference content in Japanese will be implemented.
1 vote -
Ring Central Video - Default Audio to Dial In
Currently in the Ring Central Video Settings the Audio can only be defaulted to the computer speakers/mic or a headset tied to the computer. Add the ability to default the audio to "dial in" allowing the user to use a desk phone to call in. Not all environments allow for computer audio nor to all users have headsets tied to the computer.
3 votes -
Show video box when leaving the app
Show a box of the current speaker when user leaves the app.
1 vote -
Allow auto-rotate for hand-held devices
Allow the video to be auto rotated when user rotates their device. (Hand-held devices)
1 vote -
Transfer presentation/control rights
as an organizer, there would be instances where in you would pass the presentation to a team member who may also need to control the ppt presentations or the computer of the organizer itself.
7 votes -
Add a way to separate audio tracks in RingCentral Video for recording.
RingCentral Video has a record feature but we can't find a way to separate the audio tracks. We could do that in Meetings. This is an urgent need for us if we are going to lose RingCentral Meetings.
4 votes -
The ability to rearrange participant windows
it would be really useful to have the ability to move participant windows around within the meeting by means of drag and drop, or be able to click a 'sync with leader' button.Particularly useful when you are going 'round the room' to share ideas.
1 vote -
Allow assigning a host before the meeting starts
Please add the feature to allow you to set a different host for a meeting when you setup the meeting.
9 votes -
Simplify invite participants on RC Rooms controller and scheduling display
It would be really helpful if there could be somewhere where you could add a list of frequently used participants or contacts that you could choose from or that would auto populate when you started typing their name to add them to a RC meeting from the controller or scheduling display. It's really time consuming to type in each person's email address
1 voteImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Moderators are able to add additional participants using their Company Directory, when beginning to type names, emails will populate from search terms.
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When having 2 meetings at the same time user should be able to lower/rise volume of one meeting in order to be able to listen cleary the...
... meeting where is active or being requested to provide information.
1 vote -
Auto turn off participants video and audio after certain time if participant has not spoken
At times participants unmute themselves and also show themselves on the video when they are actively speaking and participating. After that it is possible that they may not even speak for a long time but they forget to mute themselves and we hear some weird audio from their backgrounds and that can cause interuptions or some fun situations and then someone has to ask them to mute themselves.If there is a setting to auto-mute participants if they have not spoken for 1-2 minutes (Configurable?) that will prevent such situations and a message or some other graphics can be shown on…
2 votes -
Revert Video Back to Functional Release
Recordings: Have become unusable. Used to be provided as Playbacks for Training and Reference, now the Framerate and Audio is so Compressed it's useless. Add Back In the Ability to Pause and Stop Recordings to make multiple during one Meeting instead of Just "Pause." Add back in Files being Saved Locally instead of only to the Cloud. Compression is too heavy.Screen-Share: AWFUL Framerate. Used to Host Webinars for Training multiple Companies at a time...videos look so bad and Sharing Audio is usually non-functioning making it useless for incredibly practical uses. Even HelpDesk Articles that explain using Desktop Audio are out…
2 votes
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