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  1. I have a Poly Sync 20-M (the Teams version), and other video conferencing apps that I use (Teams, Zoom, etc.) will sync the mute button on the speaker with the mute control in the app. So if I press the mute button in the app with my mouse, the speaker turns red and the mute indicator lights. If I then push the mute button on the speaker, it will turn off mute in the meeting app.

    3 votes

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  2. This is useful as to see the participants in a single view without scrolling to the next page

    1 vote

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  3. Creating a conference room with 3/4 digits would be awesome. Internal only to start and have the ability to add a line for external users to connect. Dialing a long distance number with a complicated code is too much for a bunch of people to connect to a conference.Having moved over from Asterisk - I miss this feature.

    1 vote

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  4. Please add the option to turn active speaker highlighting off for recordings.

    3 votes

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  5. perhaps this is available and simply not activated, but a timer for the video calls and a history listing the length of each call would be invaluable

    5 votes

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  6. We would like the ability to add music that all can hear during a team meeting on RC MVP desktop app. We'd like to be able to share a live music stream from YouTube or Spotify or similar services or the ability to play and share music files for all to hear directly from the PC. Without having to share screen and share computer audio.

    2 votes

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  7. The love reaction (a red heart) would be a great addition to RC Video reaction options. MS Teams has this offering.

    2 votes

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  8. ... under the Past Meetings tab.. We are a mental healthcare provider and rely heavily on telehealth/RCV. Not all of our counselors are equipped with Outlook or Gmail calendars, so when they schedule a meeting in RCV, they choose Meeting Info for Schedule Using so they can copy/paste into an email to their clients. After they save the meeting, it should appear under Upcoming Meetings, just as Zoom does. Some of our counselors have a multitude of future, scheduled meetings, so the ability to view them under Upcoming Meetings would be most helpful. Thank you for any consideration of what…

    7 votes

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  9. I use the whiteboard feature to host workshops. It would be nice if I could dial into the call days before the meeting to set up visuals on the whiteboard and have those visuals saved so they are there when the call happens vs I currently have to log into the call early to set the board up and stay on the call or the whiteboard gets erased. I also sometimes forget to push the record button and then the whiteboard doesn't get saved for me to go back and review after the meeting. It would be nice if the…

    1 vote

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  10. As the RC Video Meeting OrganizerI want to send reminder message to any participant on MVPIn order to remind that person to attend the meetingReminder can be in form of message that blinks on the MVP and catches the user attention so that the person can either join the meeting or respond accordingly.Reminder message can be on MVP and also extend to SMS for the person.By default, the feature will be turned on for the MVP user. However it would be a configurable setting and MVP user can turn it off.

    1 vote

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  11. In the Current redirect logic on the RC Meetings page for joining a meeting from web, https://meetings.ringcentral.com/wc/username/[meetingID]/join# there is no link on the page to go join a meeting from the RC App. Please add a link to this page to allow users to join from RC App. The reason for this is that if users have selected to never see the pop-up for RC App (or if the pop-up fails to load for another reason) on the meetings.ringcentral.com/join page, it will automatically redirect to the above join from browser page. But this means that they cannot get back to…

    9 votes

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  12. Currently, RingCentral Room Connector licenses are designed to facilitate SIP calls exclusively for Room systems. However, there is a growing demand for integrating both SIP calls and video functionalities within the Room Connector framework. This feature request aims to expand the capabilities of Room Connector licenses to support both SIP video and phone calls seamlessly, providing users with a comprehensive communication solution.Problem Statement:Limited Functionality: The existing Room Connector licenses are restricted to supporting SIP calls only, leaving out the crucial aspect of SIP video calls.Fragmented Experience: Users need to purchase separate licenses for SIP video functionality, resulting in a disjointed…

    1 vote

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  13. more options to edit and touch up one’s apperance would be so helpful and is really the only option you guys lack from the competition. A lot of times I have to miss groups to go fix my face with either make up or just miss the whole meeting . I have heard others say the same thing that apperance on video is so unforgiving they go to other providers when possible . So hopefully this is could be a priority and gets better.?.?….. I don’t know , but I do know you guys would benefit greatly because of the…

    2 votes

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  14. Ability to change the Conference dial in number to a Tollfree number/ local number

    9 votes

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  15. cx wants RC to remodel or reconfigure how the ics file is generated since outlook recent update has made the .ICS file flagged for potential risk

    1 vote

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  16. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    41 votes

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  17. I see you have an "annotation" feature when sharing your screen. It would be cool if the presenter could see what you are circling real time on their screen. So instead of having to say "click the X in the upper Right, you could use your mouse to either point them to that or circle it. Many companies use that kind of feature for customer service to guide the customer to where they need to go. I understand why actually being able to click on their screen might be an issue, but maybe being able to see a guide mouse…

    1 vote

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  18. Add a feature where the Participant box or another pop-up window to completely remove when sharing screen on RCV. Instead, merge it with the same window so that the Participants will appear at the top of the screen of your Video Meeting like the one that is showing from the Participant's side.

    2 votes

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  19. Users would like to be able to reply to the last 10-15 seconds (or go back further) during a live recorded meeting so that they can quickly recall something that was said, shown, or discussed. Similar to how people use streaming services today, users would like a timeline bar on the bottom of the screen for live meetings that they can use to quickly rewind a live meeting to go back and hear/see something from earlier in the meeting. While reviewing the meeting history, the reviewer should be allowed to select different playback speeds so that they have the option…

    2 votes

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  20. Live caption would benefit some on the attendees greatly.

    5 votes

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