1388 results found
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Add a way to separate audio tracks in RingCentral Video for recording.
RingCentral Video has a record feature but we can't find a way to separate the audio tracks. We could do that in Meetings. This is an urgent need for us if we are going to lose RingCentral Meetings.
3 votes -
Allow Alternative Setup for RingCentral Meetings Calendar
Some clients may not use Outlook or Google calendars and need an alternative setup. We need to see the upcoming meetings list using the calendar application for example.RingCentral Meetings standalone worked well before. The new app will access the desktop Outlook application which uses a Google email. The meetings list does not show. Where is MY MEETINGS?
3 votes -
Allow video screen to be "pinned" to make it easy to multi-task
The old RC, for Mac desktops, allowed us to minimize the video screen. Once minimized it would become almost thumbnail size and "stick" as you navigated various windows and other apps on your computer. Now it will truly minimize and disappear. This is not convenient.
3 votes -
Update iPhone one-tap dial feature to be true "one-touch" join
When we schedule meetings with RingCentral through Outlook, the iPhone one-tap details provide a dial link, but is not one-touch as the end user needs to enter a participant ID followed by the meeting password. The dial link is in the following format by default:+1(XXX)XXXXXXX,,XXXXXXXXXX# Our workaround:+1(XXX)XXXXXXX,,XXXXXXXXXX#,,,,,,XXXX# To ignore/skip the participant ID, we added 6 commas followed by the meeting password. This format allows for a true one-touch join. Our question is whether this can be automatically added rather than having to do this manually every time.
3 votes -
Closed Captions Permanently On
For accessibility reasons, I need closed captions on for all my meetings. It's very inconvenient to have to turn them on manually for every meeting. It would be great if this was something that could be turned on or off in general settings so it could be automatically on all the time. If I join a meeting and other people have already joined and are talking, I miss some of the conversation until I'm able to manually turn captions on. Please consider this for those who need accessibility feature.
3 votes -
Allow system audio to be shared in RCV
We like to start our meetings with music to put our teams up. It would be great for people who have screen sharing permission to be able to "Share their system Audio" so that they could mux in youtube/spotify/music when a meeting starts.
3 votes -
Pinning Specific Participants for Meeting Recording
Before the most recent update, we could pin a specific participant in a meeting to record. This is essential for our business. Now everything records in gallery view even if the host's screen is utilizing other views or pinning.
3 votes -
Be able to edit video meetings for whom I can schedule them
Called once each month over past 3 months to get this resolved to no avail. Before your upgrade/migration I could see and edit any virtual meetings for the other person for whom I have privileges to schedule, on behalf of. I cannot do that any longer as I once did. So, If I forgot to make the video meeting a reoccurring meeting, or if I misspelled, I don't have a way to find the meeting and change this for the person I scheduled on behalf of. Very frustrating and not user friendly in this regard any longer.
3 votes -
Audible notification that people are waiting in the waiting room
This would be useful for those of us that have to minimize the window when working. Folks are sitting in the waiting room silently and we do not know they are there.
3 votes -
Ring Central Video - Default Audio to Dial In
Currently in the Ring Central Video Settings the Audio can only be defaulted to the computer speakers/mic or a headset tied to the computer. Add the ability to default the audio to "dial in" allowing the user to use a desk phone to call in. Not all environments allow for computer audio nor to all users have headsets tied to the computer.
3 votes -
in RC Video, quick access to Recent Meetings
In RC Video, even if a Meeting is not recorded, show recent meetings with Duration, Participant names, speaker time, chat, and if recorded link, access to recording. Even though this is in analytics, but easy access to history has value to see who attended and for how long and stats around the recent meeting.
3 votes -
turn off feedback at end of meeting
annoying to be asked to rate every meeting
3 votes -
Allow presenter to enlarge view of current shared screen
Currently when I am sharing my screen/document it pops up in a tiny box. If I'm hosting a video meeting that also has attendees in person, I'm unable to have the meeting pulled up on the conference room screen as the people who physically attend are unable to see what I am doing (the shared screen/doc is tiny)... but I'm also unable to see the attendees and chat if I pull up the screen/document I am sharing.
3 votes -
Add a clock to screen on Rooms
It would be really useful to have a clock displayed on the screen, not all rooms have a clock, and checking the phone or the control pod to get the time isn't practical.
3 votes -
Share Browser Window Highlight
Like Zoom and Skype, when you select a browser window to share, there should be a thick, colored line that should highlight that browser window so you can immediately see which one is actively being shared. This is a basic feature of every other screen sharing desktop app on the market. You need to add this feature to be in line with your competitors.
3 votes -
Transfer Ownership of meetings when a user is disabled
When someone leaves the company, and is ultimately disabled or deleted from RC, we find ourselves with an issue when it comes to Meetings. The ownership of the meeting seemingly dies with the user, and then the meeting has to be deleted and recreated. If it isn't, people are getting invalid meeting error messages. When a user is disabled or deleted, it would be wonderful to be prompted to move the ownership of any currently scheduled or recurring meetings to another valid RC user.
3 votes -
Poor Recording for RC Video during Screen sharing w/text (h264 enable)
With RCV recordings, Screen Sharing with text is unreadable. We need to have better quality as we use it as Playbacks for Training and Reference.
3 votes -
Add RingCentral dialer pad to dial out in RingCentral Meeting
In RC Meeting, would like to have an option to use the RC dial pad to call external number (such for support) to join a meeting. When dialing out, the external call recipient is only connected to the audio of the meeting.
3 votes -
Add RingCentral to Hubspot's Meeting Scheduler
In Hubspot, it has the a booking scheduler to clients, so that, like Calendly, they can pick a time from my calendar to meet. Zoom has this ability. I'd like RingCentral to have that power too. We can't let Zoom beat RingCentral, can we? I have attached a picture of when I edit my meeting scheduler, it shows the option to add a videoconference link, and I can choose Zoom.
3 votes -
Remove View Options Banner when viewing a shared screen.
When presenting a shared screen, the full screen is not visible in Speaker view because of the View Options banner.
3 votes
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