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  1. RingCentral Meetings allowed for users to set automatic recording of a meeting at the time that they were scheduling a meeting / creating the meeting for the first time. This would allow the meeting to automatically start recording once the meeting started without the user having to remember to hit the record button. RingCentral Video does not have this feature and many of our staff have become accustomed to having this feature and are forgetting to record their meetings because they are accustomed to it doing this for them. Now that they have lost this ability, it has caused frustration…

    4 votes

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  2. Please create an easy way to be able to stream meetings to social media like youtube.com, facebook.com and the like.Our organization like many others have public meetings and with the new normal of hybrid meeting environments allowing us to stream to social media allows for more of the public to have access to those public meetings.

    4 votes

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  3. RC Meetings had the following feature: Show a specifically colored (ideally red) icon with the mouse to "highlight" certain areas on the screen. This feature was in the area where you can also "mark up" the screen to draw circles to indicate certain areas. Additionally allow the mouse to be clicked when using this feature.

    4 votes

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  4. It will be much easier for an admin to have the option to download meeting recordings for a user.

    4 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  5. Annotations are disappear after couple of seconds.It should not disappear until we erase it.Can you please help to fix this issue.Thank you!

    4 votes

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    Under Review  ·  1 comment  ·  Webinar  ·  Admin →
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  6. They want to have a feature for RC Webinar to have Closed caption automation not manually added the words

    4 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  7. I would like to be able to hide the floating screenshare controls bar while in a video meeting. At this point in time, there is no way to hide it and it is disruptive when visible during a meeting. We also have a hard time simply trying to move it out of the way, because it snaps back into place. It obstructs the meeting "view" for the hosts.

    4 votes

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  8. No way to change sizing of the feed, video feed that I am watching is a fourm with multiple people and is tiny in the bottom right hand corner, no way to change the sizing of this video feed.

    4 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  9. We would like the ability to add music that all can hear during a team meeting on RC MVP desktop app. We'd like to be able to share a live music stream from YouTube or Spotify or similar services or the ability to play and share music files for all to hear directly from the PC. Without having to share screen and share computer audio.

    4 votes

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  10. Currently, transcription and summary materials cannot be generated when a video meeting session exceeds two hours. As a workaround, the meeting host has the option to download the transcript during the meeting, prior to ending the session, using the Download Transcript button.

    However, this option is not available for the video summary feature. Video summaries are generated only after the meeting concludes, and if a summary is not generated, there is no alternative way to retrieve it.

    It would be beneficial to have an in-meeting download option for the video summary, similar to the existing transcript download functionality, to prevent…

    3 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  11. Make it easy to change name. Really annoying if we don't go y that name or sometimes including role is helpful.

    3 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  12. Our current VoIP setup successfully transmits the Caller ID phone number (ANI) when calling 911; however, the Caller ID name (CNAM) is not displaying to the PSAP.

    Local government inspectors now require that emergency calls made from businesses show both:

    The Caller ID number, and

    The company/Caller ID name

    Current Behavior

    ANI (phone number) is displayed correctly on 911 calls.

    ALI location information is provided.

    Caller ID Name (CNAM) does not appear.

    3 votes

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    New  ·  0 comments  ·  Other  ·  Admin →
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  13. Ability on the Webinar to send private Chat from the host to attendees.

    3 votes

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  14. I need to be able to see what I am sharing when I share my screen during a presentation. That way I can tell that my audience can see what screen I am sharing and I can also confirm I'm not sharing a screen I don't want to share yet. This ability would also be great to have when using the screen overlay feature so I can see if my head is covering an important part of my screen I am sharing.

    3 votes

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  15. Ability to add more than 10 members to the call queue when ringing simultaneously.

    3 votes

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  16. Send Later feature that will allow users to schedule the RC Message (Glip) to be sent at a later time. This will be helpful when the other person works off-hours. To respect others' time, we don't want to disturb them during their personal time.

    3 votes

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  17. The Ability to adjust how the AI determines the users gender if they are a "He" or as "She", this will help them address the agents correctly.

    3 votes

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  18. the pop-up message inviting a user to become a RingCentral member cannot be removed if they are not part of RingCentral when they are invited to a video meeting. The pop-up is designed to encourage non-members to join the platform.

    3 votes

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    New  ·  2 comments  ·  Video Meetings (RCV)  ·  Admin →
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  19. When a user joins a meeting via telephone, the number is displayed as their identity. This can be edited to display a name, which is fantastic.

    It would be awesome if RingCentral could remember the custom name associated with that phone number for future meetings. This would keep the admin from continually changing the names each meeting for repeat participants.

    3 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  20. Auto logging summary for meetings on RingCentral for Hubspot

    3 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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