1473 results found
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Alert host when attendee joins meeting before host.
Zoom does this and so does RCM. Send the host an email (alternate alert methods could also be nice: pop-up in app, text message) anytime a participant joins their call before they have. If the host is running late it is very helpful to know if and how long your participants have been waiting, since some partic join late themselves, or skip calls.Currently, if an attendee joins and drops before host join, host has no way of knowing this if not told.
12 votes -
Adding the Remote Control Support for RingCentral Video Meeting using RingCentral App web version.
Current Remote Control support for RingCentral Video Meetings requires a full screen and RingCentral App for desktop.Providing the Remote Control feature while using the RingCentral App web version will allow a new user to utilize the Share Screen remote control without the need to register to RingCentral and install the RingCentral App for desktop to use the remote control feature.
12 votes -
Change display name for video calls
We make video calls to patients/customers using the UC App, the employee making the video call has their name shown on screen, for security staff don't want this to be displayed. The current workaround is to change the staff name within the admin centre, but this impacts live views, analytic reports, etc. Can the account setup have another field for 'display name', which can be either set to 'use account name', or custom, where we can anonymise the staff member details.
11 votes -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
11 votes -
Auto populate exchange URL & version
Would love the ability to set the Exchange EWS URL and version in the admin portal so that it populates automatically within the RC app on the connect exchange screen for calendar sync. When a domain user changes their password, the connection breaks and they need to re-enter the account information. It would make it much easier if all they need to so is enter their login and password.
11 votes -
default virtual background options
By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.
11 votesMeeting participants can choose from 25 premium virtual backgrounds across five themes — Minimal, Modern Office, Nature, Cozy, and Futuristic — in the RingCentral app on desktop and mobile. A customer-facing article for the refreshed set is in progress. -
RCV Large Meetings
Meetings > 500
11 votes -
File transfer and sharing inside RCV Session
The request is for customers to be able to share files in meeting.
11 votes -
Play announcement to say that video meeting is being recorded
The request is to be able to play an announcement to say that the meeting is being recorded, both before someone enters the meeting and/or when the recording starts. This would be especially helpful for those who join by dialing in, as they are not able to view where it says that it is being recorded.
11 votesParticipants who dial in by phone now hear a recording-in-progress announcement when they join a meeting that's being recorded. -
Enable recording disclaimer in RCV
The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.
11 votesParticipants see a clear recording-in-progress disclaimer whenever a meeting is being recorded.. -
Cannot add files and images to (meeting) chat
Teams lets you post files and images to the chat. Zoom supports files. Ring supports neither.
11 votes -
Ability to add another user in ongoing RingCentral Video call
Sometimes we want to add another user in the ongoing call. A feature to enter the user name (RC id) and directly add that person can be very helpful.
11 votesA meeting host can add a teammate to a live call by searching their name, using Smart Invite. Available today in the RingCentral app on mobile, and coming soon to desktop and browser in July 2026. -
Glip/RCV need Breakout Rooms
Since this is a meeting room too we need to be able to use breakout rooms to make them more intimate.
11 votes -
Free test link available to RingCentral Meetings or Video call guests in advance of scheduled calls
Providing a url for guests of video calls to test the meeting from a browser without having to download the client AND in advance of a call. This is different to the feature where they can test their audio and camera function as they join the call. For example, Zoom provides the following link which anyone can use to test their machines audio and video and the process of joining a call (if new to zoom) in advance on joining a scheduled meeting https://zoom.us/test/
11 votes -
Background music
Would be nice to be able to share music during down time
11 votes -
Receive email notification when person joins personal meeting room and host isn't/we aren't in there yet
This helps let us (team of 5 here in our small business office!) know and is a good reminder if we get busy - that someone is ready for our meeting! We used to get an email reminder when someone joins our personal meeting room if we weren't in there. As of today, that no longer happens because, according to the chat rep, our account has been changed to the new version and that's not a feature. It is a lifesaver! We need that back if possible!
11 votes -
There should be a video option when invited using "invite by phone" option
The client wanted to invite people on video meeting using the "invite by phone" and there should be an option to open the camera.
11 votesInvite by phone — an older feature that called a participant in over PSTN — is being retired due to very limited use, and it's separate from Smart Invite. Smart Invite now lets a host call a coworker directly into a meeting as a full participant who can turn on their camera -
Allow Admin to remove default Virtual Backgrounds in Meetings.
Hello,We would like for our RC admins to have the ability to remove the default virtual backgrounds in RC. We are able to add and remove the feature itself. But, we would like the ability to control the background options that are visible to end users including the default provided by Ring Central.
11 votes -
Ability to change line 1 and line 2 presence for Deskphones
Feature Request : ability to change line 1 and line 2 presence for Deskphones
Details : to have the ability to change the line 2 key to allow another user to take its place or unassign it
Current behavior : Line 1 and Line 2 is locked by default to the users
Brand : BT Business
10 votes -
10 votes
Participants can join RCV meetings from Chrome on Android and Safari on iOS
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