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'Freshworks CRM integration' has been merged into this idea

Phone & Messaging: Other

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Integration with the FreshWorks suite such as FreshService, FreshSales or FreshDesk

Integration for UC and CC with the hugely popular FreshWorks suite of SaaS applications. This should work just like the new ServiceNow Integrations.

3 votes

Martin shared this idea · Mar 13, 2023 · Report… · Admin →

Future Consideration · May 18, 2023

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Daniel commented · October 6, 2023 10:39 PM · Report

Can you please create a direct integration with Freshworks/Freshsuite CRM to connect to call directly through Freshworks CRM and connect calls and recordings to contacts in Freshworks CRM? also to connect files, video messaging, scheduling, SMS and team and customer chat all through Ringcentral frominside the Freshworks/Fresh Suite CRM without having to use a paid connector 3rd party PLEASE!!

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