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Developer Platform, APIs, & Integrations

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1282 results found

  1. To have the opportunity name/number display on the tenfold UI and possibly a way to create new one with dispositions

    1 vote

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    New  ·  0 comments  ·  Integrations  ·  Admin →
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  2. It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut. Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior

    3 votes

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  3. It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut.Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior

    3 votes

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  4. Customer verbatim : We have purchased an Ultra account and have configured our SFTP accountin your app for syncing recorded data to our server. However, we havenoticed a delay in data availability after recording. We requirereal-time recording on our server, meaning that the data should be available immediately after the call ends on our SFTP or VSFTP server.

    3 votes

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  5. 5 votes

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  6. Option to disable the Outlook Contacts from the RingCentral for Microsoft Teams.

    4 votes

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  7. 1 vote

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  8. 1 vote

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  9. We use a product called Knock CRM to handle inbound calls after hours and when all of our staff are unavailable to answer a call for leasing an apartment. It has a call out feature that when clicked, triggers a call to the users phone, and then creates a call to the original caller and merges them. It would be great if we could just tie that directly into our RingCentral system.

    1 vote

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  10. Some parts of the description and subject are totally unnecessary and messy because it's double information and the recording link. The ability to make it shortened and not expanded so long should be possible

    1 vote

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  11. i recently just synced my google drive to save the call recording from ring central but find out it is looking forward , it does not try to recover or save the past 90 days

    1 vote

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  12. RingCentral for MS Teams must have the option to bypass policy for user when pinning an app to MS Teams

    1 vote

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  13. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes

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  14. I am on RingEx premium with Bullhorn integration. I need to know if there is call transcription (other than video meetings) that can be documented in bullhorn notes.

    1 vote

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  15. When receiving the call there is no sound for that, please try to improve it.

    2 votes

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  16. We’re looking to see if RingCentral would facilitate an emergency communication by having the ability to call everyone simultaneously within our system.

    3 votes

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  17. Is there any way I can monitor a call and make a call simultaneously? Additionally, can I have the person I called listen to the call I'm monitoring? Is this feature available in the RingCentral app? If not, can we add it?

    2 votes

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  18. We've recently uncovered a critical void in RingCentral's capabilities—a conspicuous absence of an API designed for the seamless integration with widely-adopted communication applications that serve as the lifeblood of countless businesses. Notably, these applications encompass indispensable tools like website chat systems and revered appointment-scheduling platforms such as Calendly.In the contemporary business landscape, Calendly stands as a linchpin for elevating productivity, offering a streamlined approach to meeting scheduling. Yet, our efforts to arrange appointments for showcasing RingCentral's UCaaS solution have encountered formidable obstacles. We find ourselves reliant on third-party video conferencing giants like Zoom and Microsoft Teams, both of which effortlessly…

    8 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  19. Customer wants to disable/ auto hide CTI pop when call ends using the classic view of Salesforce.

    1 vote

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  20. Integrate with Appfolio

    1 vote

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