1289 results found
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Go HighLevel App integration
please add integration with Go HighLevel
9 votes -
one button to page group
Currently, to page the office, you hit the page option, wait for the prompt asking for a page group, hit the keys for the page group, wait for it to dial then initiate the page.There should be a short key command for the page option. Hit the page button and all users in the page group would be activated.It would also be helpful to have the option as a soft key regardless of idle or on the phone.
4 votes -
disable of early/double SIP 200 OK (False Answer Supervision)
RingCentral Cloud PBX MS teams account would like to have the option to disable False Answer Supervision. current behavior: When a call is received in RingCentral Cloud PBX MS teams, the call gets automatically answered as SIP 200 OK (False Answer Supervision) is being sent right awat. expected behavior: While SIP 200 OK (False Answer Supervision) is disabled.If a call is received in RingCentral Cloud PBX MS teams, an MFA will be sent to the user. The call will only connect when the user authenticates using the code.
2 votes -
m trying to backup my chat from ringcentral application,the file which I'm getting in json format.so i can't read those chats in json fo...
...rmat .please give me the solution to read my chats when i downloaded backup as file.. Please add chat backup different formats other than json format.
2 votes -
Add conference calling or 3 way calling to RingCentral for Salesforce app.
We have users that make calls from Salesforce that need to be able to speak to secondary callers at the same time. This includes language translation service providers while the original caller is on the line. Please add ASAP. Using the regular RingCentral app is not productive as all the popups and call disposition field from Salesforce will not work.
3 votes -
MS Teams embeddable app to choose default tab
Every time I click on the RingCentral integration in Teams it defaults to the Phone tab.In Settings, I can see you can change the tab order. I did this and put HUD first, however, it still defaults to loading the Phone tab whenever I click into RingCentral.It would be nice to be able to set the default tab (unless of course there is good reason for Phone loading) as I'm more interested in seeing the presence than the dialer and call history.
3 votes -
App to integrate Odoo with Ring Central
An app to integrate Odoo with Ring Central would be helpful.
7 votes -
Enable Hot-Desk on all Phones
Having designated "Hot-Desk" phones is not an appropriate use of a license. IN many instances there is not enough designed visitor workstations to accommodate everyone. Yet, an employee with an assigned office / workspace may be out or traveling leaving an open workspace that can be utilized. Since the phone is permanently assigned a user profile the visiting employee cannot sign into the phone for their use. Eliminate the need to designate "Hot-Desk" phones and enable this feature on all phones.
2 votes -
Messaging interconnection between MS teams and MVP
We are getting more request for combined environment with customers with MS Teams and MVP/RC Apps and they want to be able to message cross platform
5 votes -
Remove Ring Central Advertisement on Forwarded Texts.
When Ring Central forwards my texts - I am a customer of Ring Central it has an added Advertisement for Ring Central - this is ridiculous.
4 votes -
Teams integration is great but does not stand alone on its own
The only thing we found was the Teams integration is great but does not stand alone on its own. For us and they way we work, if the RC app has to be installed along with the plug in to work with Teams, it almost is not needed since the RC app has to be there anyways, we feel it would just be more beneficial to just use the RC app on its own.If there is a way for it to stand alone on the Teams RC app on its own, we would be more wanting to use it
1 vote -
RentCafe Integration
Our CRM can't take over the call after it rings the RingCentral number, and It is going to RingCentral voicemail. If the calls are not answered after 20s, The calls should be answered by our CRM Voicemail system.
1 vote -
Ability to Change 'Existing Phones' Ring Times via the API
We have MS Teams Integration using the PBX Portal and the ring time for all ringcentral phones needs to be set to 6 Ring/30 Seconds or higher. As our MS Teams environment is set to 4 Ring/20 Seconds. This allows all call handling to be handled by MS Teams. If the ring times are the same or RingCentral is lower, MS Teams doesn't handle the calls correctly.We manually have to change this setting on each phone when a user is created. We have a fully automated process that requires no input besides setting the Ring Time setting.
1 vote -
Wants to have speed dial on phones under shared lines
Wants to have speed dial on phones under shared lines to easily make calls as well internally.
5 votes -
Auto transfer completed calls to an external number. ie survey number
This feature can be used to automatically transfer callers to an external number, ie. a survey, after completion of the call. Then the agent wouldn't have to transfer the call manually.
4 votes -
Call Screening
When someone dials their RC number, the call will be screened, requiring the caller to input their zip code before they can be connected.
1 vote -
Salesforce Call Barging CTD(click to dial)
Requesting to enable call barging when a call was initiated or received by RingCentral inside the salesforce CRM.
4 votes -
Add or make available OnePageCRM to the App gallery
This CRM has a very large Customer Base and unfortunately, we cannot find this on the RingCentral App Gallery. Please add it as soon as possible. The company URL is onepagecrm.com
1 vote -
Develop a lightweight CRM template application
Everyone would use a lightweight CRM template type of application . Please call me to set up some time to talk through some of the requirements
1 vote -
RTT integration
A feature in Ring Central can work with Real Time Text It enables callers to type on the phone call instead of speaking
1 vote
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