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Developer Platform, APIs, & Integrations

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1208 results found

  1. It could be interesting to link MVP to Modjo in order to help companies who invest to support they team. Already done with competitor Google, Aircall, Ringover, ZOOM.https://en.modjo.ai/integrations

    1 vote

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  2. DuVoice is a middleware that is very popular in hospitality, especially casinos with hotels, as DuVoice interfaces with many HMS/GMS systems.

    1 vote

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  3. Most employees use chrome extension so they have click to dial and need to be able to do a warm transfer

    32 votes

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  4. To be able to use ringcentral fax line for inbound and outbound fax for PHI

    1 vote

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  5. Incorporate live streaming Otter.ai compatibility to create contemporaneous transcripts of voice/video meetings.

    8 votes

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  6. We can not recieve any SMS messages from the bank or my Amazon verification code.Please add the service to your amazing app.

    2 votes

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    Implemented  ·  0 comments  ·  Other  ·  Admin →
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  7. Speaking to a head of a university on Linkedin who mentioned they use something called Tribal. I've seen on some website that the integration is possible but not sure how it works?

    1 vote

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  8. It would be great if we could default a specific Salesforce object to be set as the screen pop source. For example, even if multiple Contacts are found to match the inbound phone number but only one Account matches, the integration would pop to the Account record instead of the search results page. This would only work if a single Account was found to match, but we've found that leaving our call dispositions on the Account record itself is more helpful for our team, so we'd love to have that defaulted as the primary source to relate to the calls,…

    2 votes

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  9. If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.

    4 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  10. Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.

    7 votes

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  11. this would be useful to avoid agents from not hearing customers due to the ringing

    13 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  12. It would be helpful if the RingCentral for Salesforce integration allowed us to select which Record Type is used when creating Call Logs. Also, it would be helpful to enforce that only the expected values (e.g. in Picklists) are displayed to users. Presently, all active picklist values are displayed (irrespective of record type) which has the potential for errors during the call logging

    12 votes

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  13. Follow Up Boss is an all in one CRM used by real estate agents and mortgage brokers alike. it would be a perfect combo as FUB does not have the features RC has and vice versa

    3 votes

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  14. Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community tokens and have the option of using them integrated inside of the app and even use some other existing ones. These type of bots already exist in similar solutions like Discord and TG (look for tip.cc) and there is some os code for them on Github, it may be possible to adapt it and use it directly.The…

    4 votes

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  15. We will appreciate it if you can add a button to ringcentral app in the salesforce.

    2 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  16. calls to number with "/" symbol not going through>can not delete the character because we use the outlook plugin to dial a number from a signature without editing it. Because of an old standard the "/" is still used to separate the area code from the phone number in Germany

    1 vote

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  17. Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my name and email in a separate paragraph.

    1 vote

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  18. The Kanbantool application is a similar application to Trello.

    1 vote

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  19. It does not seem like the existing integration with Zoho CRM works from RingCentral Android app. It does not allow to create CRM contact from incoming call/message. Does not allow to read/create any info for contact in CRM.Also, "Send Text Message" from Zoho CRM contact opens in the native phone app instead of Ring Central.Only things I was able to get working was call logging for existing Zoho CRM contacts and calling an existing contact in Zoho CRM actually calls with Ring Central.

    1 vote

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  20. Could you please remove the note box at the bottom of the call app that I use in pipedrive. 1. i never use it and 2. a black box always pops up with a message and then blocks the red button for me to hang up and its super annoying!

    1 vote

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    Implemented  ·  0 comments  ·  Integrations  ·  Admin →
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