1452 results found
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Meadow CRM integration
Cannabis industry.
1 vote -
Salesforce WebRTC plugin - Date format is limited to US format
When updating calendar dates in the RC plugin for Salesforce the date displayed is in US date format - this is even with the computer set to UK date format and our Salesforce environment being set to display in UK date format too. Please can this be updated
5 votes -
Better integrate with Microsoft FindTime
We use FindTime a lot and when using RingCentral Video links with FindTime we run into a bunch of problems.I opened a ticket with support (12440948) and they suggested a feature request.They confirmed: I was not able to click the meeting invite to start the RCV meeting. I had to manually copy and paste the link into my Google Chrome Browser for it to work. What is also odd is that when I did that and put it into Chrome, it added a semi-colon which made the link invalid. Once I removed the semi-colon, it worked perfectly.
6 votes -
Add Gorgias CRM as an app
We love Gorgias and so do many other companies. They have a great API and a connect to many services. I think you'd make a great couple ;)
2 votes -
HeyMarket App Integration
HeyMarket App Integration. Personalized Business Text MessagingHeymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships.https://www.heymarket.com/
1 vote -
low vison jaws and zoom reverse with ring central compatability
i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, if written in flash it just looks like snow to me. if the voice over does not work itwould be useless i need to know before i make a change i use outlook jjc
2 votes -
Please add Asana App to Telus Business Connect
Our team has been using Asana for years to track and assign tasks internally. Although the task function is cool, it is not comprehensive enough for our project management needs.
1 vote -
avonni integration
I have a client using avonni with salesforce and wants to know if ring central call center solutions will integrate.
1 vote -
Add Contact to Ringcentral when added to CRM
Currently, there is not a Zapier integration to add a contact to RingCentral. This would make it so much easier to add and updated contacts in Ring Central automatically.
6 votes -
ConnectWise integration
phone integration with CRM
2 votes -
Connects RingCentral reporting to third-party security software
I had a customer looking for an automated way to forward the logs to the SIEM system hosted in the cloud for analysis. Currently there is no way to automatically feed the RC Office audit logs into a third party SIEM solution, in this case the SIEM being Rapid7. It would be very beneficial if there was an automated service that runs the download, and uploads to SIEM without having to click on anything (kind of like a reporting subscription).
5 votes -
Integration and/or App for SalesLoft
SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.
6 votes -
Pipedrive CRM and RCV integration
I would like to use RingCentral Video through my Pipedrive CRM. They integrate with Teams and Zoom.
2 votes -
Add ServiceTitan Integration
Plumbing companies use ServiceTitan as an effective, industry-specific CRM. Integrating a soft phone with their CRM would be a great push to migrate to RCO/ACO
8 votes -
Integration with VIN Solutions
This is a huge need for many of our customers.
3 votes -
PABAU CRM integration
CRM for medical practises
1 vote -
RingCentral integration with epicor erp
my company is switching from sales force and using epicor as a crm database. My team loves RC and wants it integrated like it was in salesforce.
5 votes -
Integration with Practice Panther - legal practice management software
It would be great to be able to capture texts and calls directly in the managment software. Another company is already working with PracticePanther to capture texts, but it makes no sense to me to have two text phone numbers. I prefer RingCentral texting and want to capture that information in the client file and also capture the duration of calls for billing purposes.
4 votes -
RC widget to be able to warm transfer
We use the RC widget inside of our programs, calls are answered via this widget, we are able to xfer a customer direct "cold" xfer, however; we are not able to "warm" xfer.
5 votes -
Add Acuity Integration with RingCentral Meetings
We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below""In Acuity (acuityscheduling.com), there is a section on the left nav for Integrations. It is currently integrated with Zoom, so when I go to tie calendars to Zoom to autogenerate meeting links, there are very limited staff options as we now have Zoom through RingCentral. Is it possible to redo the integration with the RingCentral info instead?It is possible that this feature will be included in a future release"We would like to request this feature.Thank you.Bill
14 votes
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