1782 results found
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Admin UI Cross Configuration
There's 5 different ways I can connect up my WiFi within Windows 11: tool bar, settings, control panel, etc.
Specifically for this issue, it would be awesome if there were three other ways to disconnect a phone number from a phone that had previously been in a limited extension group. Maybe in the unassigned phones, when clicking on the phone there is an option to unassign the number from the phone and if you confirm you get a warning message saying that the unassigned Limited Extension in groups will be deleted also.
Like it would be incredible to see more…
1 vote -
Remove the RingCentral notification from the Teams app activities channel
The end-user prefers not to have RingCentral notifications on their Teams app activities channel. Currently, we do not have the option on RingCentral side to remove or disable it.
3 votes -
Classify inbound calls
add the ability to classify inbound calls as "Bookable" or "Non-Bookable". This will help businesses track CSR performance accurately.
1 vote -
RingEX for HubSpot: Conference Call Capability
Ability to have conference calls within the RingCentral for HubSpot Integration
10 votes -
Desktop Plugin for Microsoft Teams - Limit the number of valid calls
Desktop Plugin for Microsoft Teams - Limit the number of valid call sessions to a reasonable number of seconds, to stop multiple calls to the same number. Since the RC embedded app in Teams does not disable the dialer a user can keep clicking the dial button before the call popup window launches. RC embedded app does not block the call button like the standard RC app with a pop up windows saying the dialer has launched into a pop up window and the RC Desktop Pugin also has no limitation on how many calls can be made with in…
1 vote -
Desktop Plugin for Microsoft Teams - Limit the number of valid calls
Desktop Plugin for Microsoft Teams - Limit the number of valid call sessions to a reasonable number of seconds, to stop multiple calls to the same number. Since the RC embedded app in Teams does not disable the dialer a user can keep clicking the dial button before the call popup window launches. RC embedded app does not block the call button like the standard RC app with a pop up windows saying the dialer has launched into a pop up window and the RC Desktop Pugin also has no limitation on how many calls can be made with in…
1 vote -
RC App Dial pad Feature to Prompt in RC app that "The Keypad is now open in a new window."
Teams embedded RC app to have Dial pad feature to Prompt in RC app that "The Keypad is now open in a new window." to match RC App. The Dialer window in RC embedded app does not disappear or get disabled when the pop up dialer window is launching allowing users to click as many times as they want spawning multiple calls to the same person or if calling into CXOne the user well get multiple agents answering the call.
1 vote -
Feature Request: Dynamic Extension Assignment Based on Phone Number Suffix during Okta SCIM Provisioning
Current Behavior:
When utilizing Okta SCIM (System for Cross-domain Identity Management) to automatically provision and lifecycle new users into RingCentral, the system automatically assigns internal extension numbers chronologically/sequentially (e.g., assigning the next available number like 101, 102, 103... or 1001, 1002...). There is currently no native logic within the SCIM sync process to map a user's extension to their assigned Direct Inward Dialing (DID) phone number.
Requested Functionality:
We request an option within the RingCentral SCIM provisioning configuration (specifically for Okta integrations) to automatically extract and assign the last 3 or 4 digits of a user's assigned direct phone number…
1 vote -
[VDI Optimization] RingCentral Media Provider Plugin for 10ZiG NOS (Omnissa Horizon)
RingCentral Omnissa Plugin for the 10Zig of will be released in Q2.
Once we finish integration and testing cycles, 10Zig and we'll add builds to our download websites.1 vote -
Block User in RingCentral App
Ability to block users in RingCentral app to implement safer community / workplace and avoid harassments
2 votes -
Attach Call Recording Links to Salesforce Cases Instead of Tasks
Ability to attach call recording links directly to Salesforce Cases instead of Tasks.
1 vote -
SMS templates in RC for Outlook
would be great if SMS templates is also available in RC for Outlook just like in HubSpot and Salesforce
1 vote -
HubSpot Token Personalization for Text Templates
Requesting the ability to add personalized user tokens in text templates within the RC for HubSpot integration.
Added automation will allow for engaging with clients using more personalized messaging and will save time that is otherwise spent on manually personalizing an outgoing text message to include a user's name and other info.
1 vote -
Automatically Write AI-generated summaries to the description field or custom fields in the integrated CRM
It would be helpful to have the ability to Automatically Write AI-generated summaries to the description field or custom fields in the integrated CRM
1 vote -
Telus Business Connect App for Google
Ability to send fax using Telus business connect app for Google
1 vote -
Archiver Notification Preferences – Display Default Recipient Indicator
Request to add a visual indicator within Admin Portal → More → Apps and Resources → Archiver → Notification Preferences showing that the connected Archiver account is already configured as the default recipient of notifications.
Currently, there is no indication that the connected Archiver user automatically receives notifications, which may cause confusion for administrators reviewing the settings. Adding a label, badge, or informational note would improve visibility and help users easily identify who is receiving Archiver notifications by default.
1 vote -
Office at hand outlook
Customer is on GCC high environment. They want to confirm if we have a XML file that we can share with them so that they can use Office at hand Outlook in webmail
1 vote -
To include Nigeria in RingCentral International Numbers Supported Countries
The customer would like to assign/add a user extension with an international phone number for their employee based in Nigeria.
Currently Nigeria is not yet Supported.
Submitted this feature request on behalf of the customer so that they may be able to work with their Nigerian -based employee in the future through RingCentral.
1 vote -
HubSpot Video Meeting Scheduler
RingCentral for HubSpot should work with the HubSpot meeting scheduler to automatically update calendar links and meeting invites
11 votes -
Set up Microsoft dynamics 365 to RingCentral mobile app
Set up Microsoft dynamics 365 to RingCentral mobile app.
3 votes
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