Settings and activity

29 results found

1. SSO and 2FA are to simultaneously be enabled in the account

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Erik shared this idea  ·  Aug 5, 2024

2. RingCentral dial pad shortcut

   6 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Erik supported this idea  ·  Jul 25, 2024

3. Toll Free number as Caller ID in Japan

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Erik shared this idea  ·  Jul 23, 2024

4. Use other international number as caller ID

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Erik supported this idea  ·  Jul 23, 2024

5. Update the locked user access email being sent to Super Admin

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Erik supported this idea  ·  Jul 10, 2024

6. Ability to Duplicate Teams

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   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Erik supported this idea  ·  Jul 8, 2024

7. Presence sync bidirectional visual delay

   25 votes

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   New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Erik supported this idea  ·  Jul 1, 2024

8. Longer Data Retention For Analytics Portal

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Erik supported this idea  ·  Jun 13, 2024

9. Add-in for MS Exchange 2019

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Erik commented  ·  May 21, 2024  ·  Edit…  ·  Delete…

   The Customer is looking to have the RingCentral Schedule Add-in for MS Exchange 2019

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   Erik shared this idea  ·  May 21, 2024

10. auto delete sms daily on a user level

    8 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Erik supported this idea  ·  May 7, 2024

11. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    52 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Erik supported this idea  ·  May 2, 2024

12. Remove missed call from queue members if answered

    207 votes

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    25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.

    Erik supported this idea  ·  Mar 12, 2024

13. Call Queue - Ability to turn off missed call tagging

    91 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Erik supported this idea  ·  Mar 12, 2024

14. Change number in Call handling settings

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    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Erik supported this idea  ·  Mar 11, 2024

15. iMessages to work on RC app

    11 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Erik supported this idea  ·  Mar 7, 2024

16. -ability to edit the outbound caller id so the users can only select the direct number or main company number

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Erik supported this idea  ·  Mar 5, 2024

17. Engage Voice Call Recording

    6 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Erik supported this idea  ·  Mar 1, 2024

18. Synchronize iCloud contact to Service Web

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Erik shared this idea  ·  Feb 10, 2022

19. Custom Admin Role with view only permission

    3 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Erik shared this idea  ·  Jan 26, 2024

20. Activity Logs capture - RingCentral Desktop/Mobile App

    13 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Erik shared this idea  ·  Jan 25, 2024