← RingCentral Ideas

Settings and activity

47 results found

  1. 5 seconds minimum wait time for call queue

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rachid commented  · 

    would be good if customer can customize himself the wait time with interval of 5 sec. like 1min25sec

    Rachid supported this idea  · 

  2. Call Queue Wait Settings - wait time

    42 votes
    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Rachid supported this idea  · 

  3. Separate Off Hook mode/ permanent connection management options for inbound and dialer-campaigns calling

    29 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Rachid supported this idea  · 

  4. Provide import/export functionality for Phonebook, Blocked Numbers and name/comment fields for all entries

    25 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Rachid supported this idea  · 

  5. The Ability to Use the Prompts Library on Extensions (not just IVRs)

    12 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Rachid supported this idea  · 

  6. I want the ability to ignore calls coming in on a call queue

    65 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rachid supported this idea  · 

  7. Adjustment - Cancel call transfer Label

    17 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Rachid supported this idea  · 

  8. Auto answer management options separately for inbound and outbound calling

    43 votes
    Future Consideration  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Rachid supported this idea  · 

  9. Have the option to use all numbers on the account as the outbound caller ID.

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Rachid supported this idea  · 

  10. Allow Use of any Number as Caller ID by Any User from Any Site

    32 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rachid supported this idea  · 

  11. Option to Customize App's Button while on a call

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rachid supported this idea  · 

  12. Shared Contact List with all users

    79 votes
    12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Remove missed call from queue members if answered

    217 votes
    29 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. When a call comes into a queue and it is answered by one of the members, rather than showing 'missed calls' for other members, showing a...

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  15. Call Queue custom role

    19 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. RingCentral native attendant

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  17. Team Profile Pictures (Upload/Add)

    59 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Composability - Fax

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  19. Administrators need to restrict the choice of Caller IDs (CLIs numbers) in user extensions

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Ability to call short code numbers such as 311

    28 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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