Settings and activity

99 results found

1. Restrict permission to view digital access.

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   0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminGrigori (Product Manager Contact Center, RingCentral) responded

   "customize the visibility of the message bar on a per-user basis on RingCx"

   
   

   Do you meant restrict access to the search bar? or restrict access to the "All messages" tab completely or something else?

   
   

   
   

   Pamela Jean shared this idea  ·  Jun 5, 2025

2. Disable RNA functionality

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Pamela Jean shared this idea  ·  Jun 4, 2025

3. Huge Volume Fax using Email to Fax

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jun 3, 2025

4. Bulk Update for Emergency Response Locations

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jun 3, 2025

5. Rejected calls should not return on the same member on call queue

   27 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  May 15, 2025

6. AI follow-up emails in RingSense CX

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   8 votes

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   New  ·  0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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   Pamela Jean shared this idea  ·  May 15, 2025

7. Company directory on Yealink phones

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  May 15, 2025

8. Contact Directory be automatically integrated with RingCentral account's Company directory

   10 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  May 15, 2025

9. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   45 votes

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   New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  May 5, 2025

10. RingCX bulk upload on phonebook

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    14 votes

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    Under Review  ·  3 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Apr 15, 2025

11. Ability to have more than 25 devices in a paging only group

    40 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Apr 13, 2025

12. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

    5 votes

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Apr 7, 2025

13. customize column when downloading user list

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    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Mar 28, 2025

14. Calendar Presence Is On | O365 Outlook Calendar

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Mar 28, 2025

15. Requeue in all messages

    2 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Mar 18, 2025

16. Omit Fax Cover Page regardless of email subject line

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Mar 17, 2025

17. prioritize calls from a website that will provide a verification code

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Mar 10, 2025

18. Recover call recordings for past 90 days

    98 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Feb 27, 2025

19. Active Directory (SCIM) - Option to assign phone numbers based on the user's location

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Feb 14, 2025

20. Directory Sync to VideoPro License

    3 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Feb 14, 2025