Settings and activity

135 results found

1. Timezone support in RingCentral Video

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Anthony Jabal shared this idea  ·  Oct 13, 2021

2. Assigned shared line number to user extension

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony Jabal shared this idea  ·  May 11, 2023

3. Pick up call queue calls

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony Jabal shared this idea  ·  Jun 2, 2023

4. Contacts

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony Jabal shared this idea  ·  Feb 1, 2022

5. Forwarding voicemails to Google Group Inbox

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony Jabal shared this idea  ·  Jun 26, 2023

6. Save custom status

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   Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony Jabal commented  ·  Jul 7, 2023  ·  Edit…  ·  Delete…

   An additional feature in RC app that can edit the name of status such as Lunch, Break, or whatever the customers wish to edit

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7. Set multiple keypress for voicemail

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony Jabal shared this idea  ·  Jul 7, 2023

8. Send SMS in web portal

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony Jabal shared this idea  ·  Jul 20, 2023

9. Option to Customize Presence Name

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   1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello, can you please provide additional context for this request? Do you have screenshots of where in the app you would like to see this feature? Thank you! 

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   Anthony Jabal commented  ·  Jul 31, 2023  ·  Edit…  ·  Delete…

   A feature that lets the user set the extension number of a user instead of the extension name in the presence display page

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10. Chat platform for customer interaction

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Aug 6, 2023

11. Set multiple numbers in external call forwarding

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Aug 6, 2023

12. Digital line available for other ext as outbound caller ID

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Sep 5, 2023

13. Add number for voicemail notification

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Sep 5, 2023

14. Limit user access in analytics

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Sep 8, 2023

15. Accept calls from selected call queue

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Sep 13, 2023

16. Transfer live calls directly to the voicemail of a user extension using Mitel desk phone

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    Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Anthony Jabal commented  ·  Sep 16, 2023  ·  Edit…  ·  Delete…

    Be able to program a button on Mitel desk phones to forward directly an active call to the selected user extension`s voicemail if the user don`t want to take in the active call

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17. Disable changing caller ID on user extension level

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Sep 18, 2023

18. By pass custom rule in user extension

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    Anthony Jabal shared this idea  ·  Sep 22, 2023

19. Access app features when using desk phone

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Oct 9, 2023

20. Inbound caller ID for role over calls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony Jabal shared this idea  ·  Oct 11, 2023