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← RingCentral Ideas

Settings and activity

83 results found

  1. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    488 votes

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    Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Angela shared this idea  · 

  2. Ability of the system to copy existing IVR sub-menus

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  3. Reports that shows if all phones are idle

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Angela shared this idea  · 

  4. Ability to have unlimited texts to view on RC app

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Angela shared this idea  · 

  5. Ability of the Shared line phone number to send and receive SMS

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Angela shared this idea  · 

  6. Meetings on MS Teams

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Angela shared this idea  · 

  7. Ability to have the option to add music to the background of an automated voicemail

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  8. Increase Welcome email validity to 14 days

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela commented  · 

    when we create new users and send the invite, it typically expires in 24 to 48 hours, is there a way to extend this time?

  9. Recover call recordings for past 90 days

    53 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Angela commented  · 

    ability to access call recordings beyond 90 days

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    Angela commented  · 

    Ability to retrieve call recordings beyond 90 days

  10. Increase the data retention duration for call recording

    22 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela commented  · 

    Access & listen to call recordings beyond 60 days

  11. Ability to remove the warnings when creating Wallboard from the Analytics portal

    1 vote

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Angela shared this idea  · 

  12. Custom ringtones for internal calls

    12 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. Ability of the the super admin to send a link to activate the user/extension

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  14. Ability to check user's RC app version ( users by version)

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  15. Ability of the super admin to run a report on when the user was added

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Ability to re-assign local numbers to another extension in bulk

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Abilit to monitor outbound calls marked as spam

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Ability to copy notes into a new text

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Ability to export international calling list from the Admin Portal

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Ability to stop pending outbound faxes

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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