← RingCentral Ideas

Settings and activity

158 results found

  1. Deskphone pairing

    11 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  2. deskphone pairing for mitel

    12 votes
    New  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Justin commented  · 

    In my experience, it works. But if you have to open a support case, they'll tell you it's not supported.

    Justin supported this idea  · 

  3. Voicemail Escalation

    7 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Justin commented  · 

    This is a much needed feature.

    Justin supported this idea  · 

  4. Email correspondence within a case should be visible in the support site case information

    15 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin commented  · 

    This seems like a basic feature and something that should be standard.

    Justin supported this idea  · 

  5. Add multiple availability states

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Justin commented  · 

    This is a much requested feature from end users. Seems so simple, I guess that's why ShoreTel's motto was Brilliantly Simple.

    Justin supported this idea  · 

  6. Deskphone pairing play voicemail

    24 votes
    Future Consideration  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Justin commented  · 

    This is a feature from ShoreTel/Mitel Connect that I have gotten constant reports of wanting in RingCentral.

    If you're focused on gaining former ShoreTel/Mitel UC customers, you need to start acting like them.

    Justin supported this idea  · 

  7. Deny call transfer to extension that are dialed incorrectly

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Justin supported this idea  · 

  8. Apply key template on Presence for yealink device

    36 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  9. Yealink Key Templates

    44 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Justin commented  · 

    Yes, we must be able to replace the Intercom and Page softkeys!

    Justin supported this idea  · 

  10. Yealink Softkey Programming Should Be Available in the Admin Portal

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin commented  · 

    Yes, we must be able to replace the Intercom and Page softkeys!

    Justin supported this idea  · 

  11. Customize softkeys on yealink phones

    22 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Justin commented  · 

    Yes, we must be able to replace the Intercom and Page softkeys!

    Justin supported this idea  · 

  12. Change the default soft keys on Polycom phone when provisioning the phone.

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Justin supported this idea  · 

  13. Ability to search within a conversation history.

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Justin supported this idea  · 

  14. Ability to Disable Changing of Caller ID from RingCentral App

    10 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  15. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Justin supported this idea  · 

  16. Ability to disable pop up on the incoming call using RingCentral app

    74 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin commented  · 

    This MUST be brought back.

    Justin supported this idea  · 

  17. Absorb free RingCentral account into company account

    6 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  18. Add Call Queues to HUD

    2 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  19. IVR Wait

    22 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  20. Group > Call Queues > Overflow Group - Ring Simultaneously

    23 votes
    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Justin supported this idea  · 
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