Settings and activity

60 results found

1. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

   186 votes

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more about controlling user access to the accept queue calls feature here!

2. CISCO CP Series - Firmware Update 12.0 Above

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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3. Customize softkeys on yealink phones

   31 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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4. Manage hard-phone speed dials through app

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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5. Call Fwd button on physical phone

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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6. Add queues to presence keys

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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7. Sync contacts from system and apply this to all Yealink devices on account.

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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8. Introducing a DECT Multicell solution to RingCentral like Snom M900

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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9. Ability to add Company Logo in Desk phones

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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10. Allow Custom Wallpaper on Cisco phones

    29 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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11. Change the default soft keys on Polycom phone when provisioning the phone.

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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12. Configure phone buttons for items other than Presence

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Disable Outlook Contacts From the RingCentral for Microsoft Teams

    4 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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14. Sync Teams Status with RC Status

    32 votes

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    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024

15. Allow setting DID and Ext with SCIM endpoint at creation time

    13 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024

16. Option for the admin to view who disconnected the call

    47 votes

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    Under Review  ·  12 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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17. Use Nomadic 911 For Location Information

    6 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024

18. Ability to Change Ring Tone with RingCentral Contact Center Voice Browser Extension

    11 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024

19. Contact Center Agent Calls Ringing Cell Phone App

    52 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Mar 6, 2024

20. Partner Account Management

    25 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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