Settings and activity

234 results found

1. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   164 votes

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   Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jenny supported this idea  ·  Jul 4, 2024

2. Capability of the User to use Multiple Site Caller ID

   39 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jul 3, 2024

3. Caller ID for Multi-Site

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jul 3, 2024

4. Caller ID name should be visible for Toll Free

   156 votes

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   Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jul 2, 2024

5. Assign SMS bundles

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jul 1, 2024

6. Shared SMS were multiple users can receive and send SMS on specific number

   1,445 votes

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jul 1, 2024

7. Additional Key Presses in IVR Menu

   15 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 24, 2024

8. increase key presses

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 24, 2024

9. 1 Number (RingEx License) assigned to 3 desk phones

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 24, 2024

10. Add Session timeout for RingCX user

    17 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 21, 2024

11. Sync contacts from system and apply this to all Yealink devices on account.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 18, 2024

12. Sync contacts from desktop app to desk phone

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 18, 2024

13. Auto Dialer in using Ringcentral app

    39 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 17, 2024

14. Possiblity to make invoices per cost center in a SW or via billing

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 17, 2024

15. Option to add additional email recipient for receiving invoice

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 17, 2024

16. India TFN

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Jun 14, 2024

17. Remove missed call from queue members if answered

    223 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Jenny supported this idea  ·  Jun 13, 2024

18. Disable fax notification on desk phone

    10 votes

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    New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Jun 10, 2024

19. to separate the vm and fax notification

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 10, 2024

20. toggle between 2 or more separate accounts in RC App and in the Admin portal

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 4, 2024