← RingCentral Ideas

Settings and activity

213 results found

  1. Fax forwarding from ring central to external app or number

    18 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  2. RC Fax account forwarding to external fax number

    19 votes
    1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  3. SMS Auto-Forwarding

    77 votes
    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  4. Forward SMS to External Phone Number

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  5. Option to Customize Presence Name

    3 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Jenny shared this idea  · 

  6. Self Service Custom Configs (Poly)

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  7. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    79 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  8. disable incoming call ringing on desktop app, but allow only on mobile app

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  9. Ability to block short code numbers the same as blocked phone numbers

    36 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  10. I want the ability to ignore calls coming in on a call queue

    51 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  11. Task Notifications / Reminders / Alerts

    9 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  12. Position in Queue, Estimated wait time, and Call queue caller call back feature

    212 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  13. CNAM for a mobile carrier

    48 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  14. Outbound Calls of Members of the Call Queue be Visible in the Call Queue Call Logs

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  15. Missed call report that shows all available users at the time of the missed call.

    34 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  16. Remove call queue on the presence

    3 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  17. option to view individual SMS logs for non-admin roles

    4 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  18. Retrieve deleted conversations

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  19. Capability to retrieve deleted sms for deleted extensions.

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 

  20. Extract SMS

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jenny supported this idea  · 
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