Settings and activity

225 results found

1. Add Session timeout for RingCX user

   15 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 21, 2024

2. Sync contacts from system and apply this to all Yealink devices on account.

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 18, 2024

3. Sync contacts from desktop app to desk phone

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 18, 2024

4. Auto Dialer in using Ringcentral app

   38 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 17, 2024

5. Possiblity to make invoices per cost center in a SW or via billing

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 17, 2024

6. Option to add additional email recipient for receiving invoice

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 17, 2024

7. India TFN

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jun 14, 2024

8. Remove missed call from queue members if answered

   220 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this feature here.

   Jenny supported this idea  ·  Jun 13, 2024

9. Disable fax notification on desk phone

   9 votes

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   New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jun 10, 2024

10. to separate the vm and fax notification

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 10, 2024

11. toggle between 2 or more separate accounts in RC App and in the Admin portal

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 4, 2024

12. Multiple accounts with the ability to toggle between in the app.

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 4, 2024

13. Voicemail Caller ID in Desk phone

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Jun 4, 2024

14. Forward faxes to a external number

    32 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 29, 2024

15. Fax forwarding from ring central to external app or number

    31 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 29, 2024

16. RC Fax account forwarding to external fax number

    35 votes

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    3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 29, 2024

17. SMS Auto-Forwarding

    98 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 17, 2024

18. Forward SMS to External Phone Number

    18 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 17, 2024

19. Option to Customize Presence Name

    3 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminJessica H. (Admin, RingCentral) responded

    Hello, can you please provide additional context for this request? Do you have screenshots of where in the app you would like to see this feature? Thank you! 

    Jenny shared this idea  ·  May 14, 2024

20. Self Service Custom Configs (Poly)

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 14, 2024