Settings and activity

220 results found

1. India TFN

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jun 14, 2024

2. Remove missed call from queue members if answered

   218 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

   Jenny supported this idea  ·  Jun 13, 2024

3. Disable fax notification on desk phone

   7 votes

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   New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jun 10, 2024

4. to separate the vm and fax notification

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 10, 2024

5. toggle between 2 or more separate accounts in RC App and in the Admin portal

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 4, 2024

6. Multiple accounts with the ability to toggle between in the app.

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 4, 2024

7. Voicemail Caller ID in Desk phone

   3 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  Jun 4, 2024

8. Forward faxes to a external number

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  May 29, 2024

9. Fax forwarding from ring central to external app or number

   24 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny supported this idea  ·  May 29, 2024

10. RC Fax account forwarding to external fax number

    27 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 29, 2024

11. SMS Auto-Forwarding

    89 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 17, 2024

12. Forward SMS to External Phone Number

    15 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 17, 2024

13. Option to Customize Presence Name

    3 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hello, can you please provide additional context for this request? Do you have screenshots of where in the app you would like to see this feature? Thank you! 

    Jenny shared this idea  ·  May 14, 2024

14. Self Service Custom Configs (Poly)

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 14, 2024

15. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    124 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 10, 2024

16. disable incoming call ringing on desktop app, but allow only on mobile app

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 7, 2024

17. Ability to block short code numbers the same as blocked phone numbers

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 6, 2024

18. I want the ability to ignore calls coming in on a call queue

    72 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  May 6, 2024

19. Task Notifications / Reminders / Alerts

    12 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Apr 30, 2024

20. Position in Queue, Estimated wait time, and Call queue caller call back feature

    221 votes

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    Future Consideration  ·  38 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Apr 29, 2024