Settings and activity

48 results found

1. Contacts

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Louise supported this idea  ·  Sep 11, 2024

2. Sync contacts from portal to deskphones

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   Under Review  ·  5 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Louise supported this idea  ·  Sep 11, 2024

3. Make changes on provisioning server: CISCO Short Interdigit timer

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Louise supported this idea  ·  Sep 11, 2024

4. BT Feature Request: To able to use Restricted global emergency and special service numbers as Ext. Number

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Louise supported this idea  ·  Sep 3, 2024

5. Display modification

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   0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Louise supported this idea  ·  Aug 30, 2024

6. Being able to call out to +590 Destination _ BT Accounts

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Aug 14, 2024

7. BT CRM Integration

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Louise supported this idea  ·  Aug 12, 2024

8. Want to be able to upload more than 1,000 contacts | Yealink Phones_BT Account

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Louise shared this idea  ·  Jul 10, 2024

9. Enable syncing of contact/address book across all users

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   25 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Louise supported this idea  ·  Jul 5, 2024

10. Multiple Ringtones for internal/external calls

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Jul 5, 2024

11. Allow Numbers Being Ported In as Substitute Caller ID

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Jul 2, 2024

12. Yealink Base with Multiple Yealink Handsets to Ring Sequentially.

    3 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Jul 2, 2024

13. Enable SMS for UK numbers

    86 votes

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    Future Consideration  ·  32 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Louise supported this idea  ·  Jun 4, 2024

14. Show DND status on Desk phone for colleagues to know.

    50 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Louise commented  ·  Sep 1, 2023  ·  Edit…  ·  Delete…

    Users that had setup the presence on the desk phone should have something to distinguish whether the user on the screen is on available or on Do Not Disturb. As to not waste the time of the caller waiting.

    Save Submitting...

15. Call Using F6 Hotkey - For BT Accounts

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Louise shared this idea  ·  Sep 27, 2023

16. Call Park | Yealink BT Cloud Phone

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Louise shared this idea  ·  Oct 16, 2023

17. Ability to Integrate BT Cloud Phone to Mactrix Order Software Machine

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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18. BT Feature Request: Option to Opt out with the Next Gen Call Handling Update

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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19. Increase the data retention duration for call recording

    22 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Custom ringtones for internal calls

    12 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Assigning-ringtones-for-incoming-calls-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=desktop_web