Settings and activity

27 results found

1. To be able to see callback-await-queue other than just queued after enabling FiFO.

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Ma. Carmela shared this idea  ·  Jul 15, 2025

2. Manually assign queued emails

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   1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminGrigori (Product Manager Contact Center, RingCentral) responded

   We're actively researching this feature. Can you please provide more detail of why this is so important?

   
   

   What problems does this solve that a good routing system that was properly configured cannot?

   Ma. Carmela shared this idea  ·  May 13, 2025

3. The ability to adjust auto-replies and forwarded email spacing through email templates customization.

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   Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Ma. Carmela shared this idea  ·  Apr 14, 2025

4. Attachment limit increase

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   0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminGrigori (Product Manager Contact Center, RingCentral) responded

   Please provide details on email implementation

   • Posmark
   • Imap/Smtp, if yes then which provider

   
   

   What is the actual limit encountered and what limit is desired. Inbound our Outbound?

   Ma. Carmela shared this idea  ·  Apr 3, 2025

5. To be able to receive forwarded calls from another user in MS Teams.

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Ma. Carmela shared this idea  ·  Jan 23, 2025

6. Disable the automated voicemail being sent after an update has been made on their user settings like their email address domain.

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ma. Carmela shared this idea  ·  Oct 22, 2024

7. users login/logout audit

   11 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ma. Carmela supported this idea  ·  Oct 1, 2024

8. Download sms campaigns

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ma. Carmela shared this idea  ·  Sep 18, 2024

9. Wants to see the dial pad in the center of the screen

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ma. Carmela supported this idea  ·  Jul 31, 2024

10. Video Calling Feature for none-migrated accounts

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    New  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Delete…  ·  Admin →
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    Ma. Carmela shared this idea  ·  Jul 29, 2024

11. To have an option to Play an Announcement if calls are not answered on Limited Extensions

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ma. Carmela supported this idea  ·  Jul 17, 2024

12. RingCentral for Intune

    12 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Ma. Carmela shared this idea  ·  Jul 12, 2024

13. Faxing Support for RingCentral Limited Extension

    7 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ma. Carmela supported this idea  ·  Jun 5, 2024

14. Video meeting Recordings on Archiver

    10 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ma. Carmela supported this idea  ·  May 30, 2024

15. Deleting Site should also delete the extensions, IVRs, queues, cost centers, etc.

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ma. Carmela supported this idea  ·  May 14, 2024

16. Download all outbound faxes sent by all extensions

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ma. Carmela supported this idea  ·  May 9, 2024

17. iMessages to work on RC app

    15 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ma. Carmela supported this idea  ·  Mar 7, 2024

18. Move the deleted digital line with a desk phone to unassigned instead of moving the digital line to the Number Inventory and the desk ph...

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ma. Carmela shared this idea  ·  Jun 13, 2022

19. Ability For Super Admins to archive SMS, Fax and Voice messages through to their SFTP server like their call recordings for all their ex...

    8 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Ma. Carmela shared this idea  ·  May 10, 2023

20. Add unassigned lines to existing mobile users in bulk

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ma. Carmela shared this idea  ·  May 2, 2023