Settings and activity

16 results found

1. Schedule report for QoS calls data

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   16 votes

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   New  ·  1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Oct 15, 2025

2. Ability to Download Qos Reports

   91 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Oct 15, 2025

3. Remove Automatic check on "Add opt-out message" when sending SMS

   51 votes

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   New  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Sep 18, 2025

4. analytics retention policy

   61 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Mar 13, 2025

5. Include the IP address in password reset email to identify the source of the password request

   11 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Mar 6, 2025

6. Ability to send invites to end users even if their extension is enabled

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John supported this idea  ·  May 9, 2024

7. Allow for the global configuration of the "Pin the Window" that is now only available during an active call at the client level

   3 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Apr 5, 2024

8. make the Google Chrome Plug-In that is used for the agent leg be officially supported by Microsoft Edge.

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John shared this idea  ·  Dec 6, 2023

9. Ability to Change Ring Tone with RingCentral Contact Center Voice Browser Extension

   11 votes

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   0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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10. Please allow SCIM initial sign on for the Microsoft teams RingCentral plugin

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Play back DTMF tones in Max keypad

    2 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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12. Ability to Remove or Configure Dial-In Numbers in RCV

    13 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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13. Add a comments field to the Device Order process

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Delete user from from the account with active directory

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. We need a contact center admin app for mobile devices

    4 votes

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    Future Consideration  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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16. Add contact center licensing in the IC portal

    10 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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