Settings and activity

32 results found

1. Dial 211 or 311 on the App or the Phone

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brian Cattani supported this idea  ·  Mar 5, 2024

2. Integrate SMS with high-velocity sales in SalesForce

   4 votes

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   Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Brian Cattani shared this idea  ·  May 24, 2022

3. DFO > sent a note as either internal or external

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brian Cattani shared this idea  ·  Mar 15, 2023

4. Report - Phone System > Groups > All Email References

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brian Cattani shared this idea  ·  Oct 9, 2023

5. Transfer call queue voicemails to external number during business hours

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brian Cattani shared this idea  ·  Sep 26, 2023

6. Allow outbound fax cover sheets to be updated

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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7. Reset and Assign

   10 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Return to queue at will during wrap-up time

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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9. Allow Import/Export of Analytics Live Reports Dashboards or Assign View Permission Per Dashboard.

   8 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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10. Merging Calls in RingCentral harder to do in "New Layout"

    32 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Ability to assign dedicated fax number to multiple users

    51 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Unable to release an individual line during a 3-person call.

    28 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Allow Blocking Outbound Calls by Number

    118 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Block Outbound calls for specific departments/site

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Integration with Apple Watch

    80 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Ability to run reports using Filter in License and Reports

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. RC App Video quality Monitoring/Controls

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Analytics report for IVR key presses

    45 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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20. Disable Voicemail - Enable Faxing

    23 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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