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← RingCentral Ideas

Settings and activity

39 results found

  1. Audit Trail Enhancements

    281 votes

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    73 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Lara commented  · 

    Admin User would like to have the capability to view the login information such as email address that his user utilizes for logging in to the RC platform whether its on the RC app or service portal

  2. Extended hold time limit for RingCentral Mobile App for iOs and Android users

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Lara commented  · 

    CUSTCOM-I-11494The customer would like to improve the hold time limit using the RingCentral Mobile App.Unlike on the RingCentral Desktop App, no time limit on how long they want to place the call on hold without auto disconnecting the call.The customer tested the hold time limit for their iPhone and Android phone and after 5 minutes of holding time the call is automatically disconnects.

  3. Want a User role that can Disable Domestic calls but can still dial 911

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. SIP ALG Test Confirmation Tool

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Ability to call short code numbers such as 311

    32 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  6. Display Corporate Directory as a List Instead of Having to Search

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  7. Disable/Block Calls on Fax only Accounts

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    82 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  9. Allow users to see the caller id of callers calling the users under their presence

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Allow option to record inbound calls but not internal calls (extension to extension)

    75 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Participant Reaction, Disabled Chat, Phone

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  12. Disable/Enable 2 Factor Authentication on certain users

    24 votes

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    Under Review  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  13. Apply key template on Presence for yealink device

    40 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Feature Request: Show outgoing fax number for every user

    25 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  15. ability to remove/gray out call queue status toggle for call queue members when not allowed in service web

    12 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Option to delete all SMS and Internal Messages sent and received in the RingCentral Desktop App.

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  17. RingCentral App should have the Fax to Print

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  18. Call Screening and Play Announcement

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Auto reply SMS to missed calls

    142 votes

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    Planned  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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