Settings and activity

31 results found

1. Lowering the computer memory for the RingCentral Desktop App

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christopher Paul supported this idea  ·  Oct 19, 2025

2. When the called or calling party disconnected the call, disconnect the call right away

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Edit…  ·  Delete…  ·  Admin →
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   Christopher Paul shared this idea  ·  Aug 9, 2024

3. Make the Auto-update on MSI be available on Citrix

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christopher Paul shared this idea  ·  Aug 6, 2024

4. I want the ability to ignore calls coming in on a call queue

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christopher Paul supported this idea  ·  May 10, 2024

5. Make Apple airpods more compatible with RC app

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christopher Paul supported this idea  ·  Apr 2, 2024

6. Call Notes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christopher Paul supported this idea  ·  Mar 27, 2024

7. Allow multiple people to call monitor at the same time

   67 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Christopher Paul supported this idea  ·  Mar 7, 2024

8. To add more Desk Phone Compatible Devices for Deskphone Pairing YeaLink T48

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   Christopher Paul shared this idea  ·  Jul 27, 2023

9. answering a call without hearing the meeting in the background

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Christopher Paul shared this idea  ·  Sep 5, 2022

10. Able to use the meetings/RCV app using the older MAS OS

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  Sep 16, 2022

11. SMS/Text Templates

    81 votes

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    48 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here. 

    
    

    Thank you! 

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    Christopher Paul commented  ·  Oct 3, 2022  ·  Edit…  ·  Delete…

    User have the capability to have an SMS template so that she can just send it to a group or individual

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12. Ability to receive Email Notifications when a Member sends chat to Teams while offline or Online

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  May 11, 2023

13. Sync Text messages once user move from extension to another

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  Oct 12, 2022

14. Allowing Emergency numbers or hotlines in France to work on the Mobile App

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  Jun 30, 2023

15. Providing an option when a user is not included in the company directory in managing TEAM CHAT

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  Jul 17, 2023

16. To Integrate Phone App with unified desktop to show the actual user status in HUD

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  Apr 26, 2023

17. Call queue pick-up members should be able to pick-up any calls from the call queue not just the overflow calls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  Sep 29, 2023

18. Quick contacts should be in alphabetical order or have an option to manage

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  Nov 1, 2023

19. To add more Desk Phone Compatible Devices for Deskphone Pairing

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christopher Paul commented  ·  Nov 14, 2023  ·  Edit…  ·  Delete…

    I have a Mitel phones which they say is not compatible for deskphone pairing.I am hoping to see Mytel compatible Deskphone models that can take advantage of the feature.

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20. To return the pop out messaging function

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Christopher Paul shared this idea  ·  Dec 20, 2023