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9 results found

  1. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

    11 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Robert John Alba supported this idea  · 

  2. Custom ringtones for internal calls

    12 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Ability to answer Apple Verification Calls

    22 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Ability to call short code numbers such as 311

    24 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Robert John Alba commented  · 

    Customer would like to have the ability to call (311) short code on all platforms (desktop app, mobile app, IP Phones) 311 is like 911 Help City of Charlotte, and they need to be able to call this hotline for assistance. BrandAvaya Cloud OfficeService LevelRBS_US_ACO [RBS_US_ACO] [6099]UI: 23.3.2 DB: 23.3.4.1POD: 24Unit: 2account UID: 453295051Steps to reproduce:Places a call through desktop/ mobile app, IP phoneDials (311)call won't go through and got the error message " you have entered an incorrect extension. " Actual behavior: -Short code calls to (311) are not going through Expected behavior:-short code calls should go throughTS NOTE:-Short calling to (311) is currently not supported reference link: https://wiki.ringcentral.com/pages/viewpage.action?spaceKey=OPS&title=N11+Services

  5. Retain the main number as SMS outbound caller id.

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. Per-user outbound caller ID list customization and search feature.

    44 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Ability to remove a number from an existing group SMS

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Ability to remove number from an existing group SMS

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  9. Auto reply SMS to missed calls

    122 votes

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    Planned  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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