Settings and activity

10 results found

1. Avaya Cloud Office App version for ARM system

   3 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Delete…  ·  Admin →
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   Robert John shared this idea  ·  Nov 15, 2024

2. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

   14 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Robert John supported this idea  ·  Aug 6, 2024

3. Custom ringtones for internal calls

   12 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more: https://support.ringcentral.com/article-v2/Assigning-ringtones-for-incoming-calls-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=desktop_web

4. Ability to answer Apple Verification Calls

   24 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Ability to call short code numbers such as 311

   26 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Robert John commented  ·  Nov 1, 2023  ·  Edit…  ·  Delete…

   Customer would like to have the ability to call (311) short code on all platforms (desktop app, mobile app, IP Phones) 311 is like 911 Help City of Charlotte, and they need to be able to call this hotline for assistance. BrandAvaya Cloud OfficeService LevelRBS_US_ACO [RBS_US_ACO] [6099]UI: 23.3.2 DB: 23.3.4.1POD: 24Unit: 2account UID: 453295051Steps to reproduce:Places a call through desktop/ mobile app, IP phoneDials (311)call won't go through and got the error message " you have entered an incorrect extension. " Actual behavior: -Short code calls to (311) are not going through Expected behavior:-short code calls should go throughTS NOTE:-Short calling to (311) is currently not supported reference link: https://wiki.ringcentral.com/pages/viewpage.action?spaceKey=OPS&title=N11+Services

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6. Retain the main number as SMS outbound caller id.

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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7. Per-user outbound caller ID list customization and search feature.

   46 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Ability to remove a number from an existing group SMS

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Ability to remove number from an existing group SMS

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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10. Auto reply SMS to missed calls

    123 votes

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    Planned  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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