Settings and activity

330 results found

1. Enable a true DND presence sync

   171 votes

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   19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

   Theresa supported this idea  ·  Jun 9, 2024

2. Allow users to create a generic out of office message.

   8 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  May 22, 2024

3. Out of office message for texts

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  May 22, 2024

4. Call Screening and Play Announcement

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  May 22, 2024

5. RC Desktop Contacts does not display or search Company Name

   26 votes

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   Implemented  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  May 17, 2024

6. Remove Guest User in RC app/Admin Portal

   30 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  May 12, 2024

7. Contacts- ALL

   51 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  May 7, 2024

8. Universal Contacts

   7 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  May 7, 2024

9. Schedule meeting using "Meeting Info"

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Theresa supported this idea  ·  May 6, 2024

10. View list of scheduled meetings WITHOUT connecting to third party calendar

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  May 6, 2024

11. See call history of users we monitor via the RingCentral app

    16 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  May 6, 2024

12. I want the ability to ignore calls coming in on a call queue

    82 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  May 6, 2024

13. Call transcription to text

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  May 3, 2024

14. Automatic Live Transcription for live call recording

    26 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  May 2, 2024

15. RC Super Admin to have view of Users Connected to Outlook 365 or Google Calendar & Contacts | Or, push from the backend of its connection

    5 votes

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    0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Theresa shared this idea  ·  Apr 18, 2024

16. Change text bubble color from Dark background to a lighter background.

    5 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Apr 6, 2024

17. Add ability to view Google Calendar in RC App

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Apr 6, 2024

18. RingCentral Super Admin Option to totally delete Messages Permanently

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Theresa supported this idea  ·  Apr 4, 2024

19. SMS/Text Templates

    81 votes

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    48 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here. 

    Thank you! 

    Theresa supported this idea  ·  Mar 23, 2024

20. Recorded Video Data Retention

    2 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Theresa shared this idea  ·  Mar 8, 2024