Settings and activity

148 results found

1. Exporting detailed call logs

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Sep 23, 2025

2. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

   26 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Sep 18, 2025

3. Able to create ring group for App and Desk phone

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 24, 2025

4. SMS Text notification ATT

   24 votes

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   New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 7, 2025

5. Recover call recordings for past 90 days

   107 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 3, 2025

6. Option to Edit Call Handling and Forwarding on user template

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 1, 2025

7. Allow to receive faxes without the deskphone ringing whatever preferred set up the customer wants to the user extension

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jun 27, 2025

8. phone will not ring if fax is forwarded to extension

   4 votes

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   1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jun 27, 2025

9. Notification after missed call to AI Receptionist when call forwarding is enabled to it

   5 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jun 27, 2025

10. Add Presence On SharedLines

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 16, 2025

11. Ability to access the call recordings through RingEX Analytics

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 13, 2025

12. Add the option to export AI notes and transcripts through the admin portal

    42 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 6, 2025

13. disable notifications when logged out on the mobile app

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 30, 2025

14. RC Android app audio ALWAYS goes to my smartwatch first

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 21, 2025

15. SMS convert to a txt or doc file

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 20, 2025

16. enable Intercom at an Account Level

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 7, 2025

17. Stop others from spoofing our number

    67 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Mar 26, 2025

18. Uploaded contacts via service web should show on the phone for incoming calls

    2 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Mar 26, 2025

19. Please switch back to previous SMS format!

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Mar 17, 2025

20. Add "Ring to RC Mobile App" to RingOut

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Mar 12, 2025