Settings and activity

150 results found

1. To be able to add an external number in the call queue

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Maria Lorenza supported this idea  ·  Oct 13, 2025

2. Call waiting for TELUS Business connect

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Sep 29, 2025

3. Exporting detailed call logs

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Sep 23, 2025

4. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

   29 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Sep 18, 2025

5. Able to create ring group for App and Desk phone

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 24, 2025

6. SMS Text notification ATT

   24 votes

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   New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 7, 2025

7. Recover call recordings for past 90 days

   109 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 3, 2025

8. Option to Edit Call Handling and Forwarding on user template

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jul 1, 2025

9. Allow to receive faxes without the deskphone ringing whatever preferred set up the customer wants to the user extension

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lorenza supported this idea  ·  Jun 27, 2025

10. phone will not ring if fax is forwarded to extension

    4 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 27, 2025

11. Notification after missed call to AI Receptionist when call forwarding is enabled to it

    5 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 27, 2025

12. Add Presence On SharedLines

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 16, 2025

13. Ability to access the call recordings through RingEX Analytics

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 13, 2025

14. Add the option to export AI notes and transcripts through the admin portal

    43 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Jun 6, 2025

15. disable notifications when logged out on the mobile app

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 30, 2025

16. RC Android app audio ALWAYS goes to my smartwatch first

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 21, 2025

17. SMS convert to a txt or doc file

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 20, 2025

18. enable Intercom at an Account Level

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  May 7, 2025

19. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    201 votes

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    Planned  ·  40 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Mar 26, 2025

20. Uploaded contacts via service web should show on the phone for incoming calls

    2 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Maria Lorenza supported this idea  ·  Mar 26, 2025