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132 results found

  1. RingCentral for Outlook using New Outlook

    10 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Maria Lorenza supported this idea  · 

  2. ADD FEATURE IN HUD TO RECORD MONITORED CALL

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Maria Lorenza supported this idea  · 

  3. Be able to use repeating characters in creating a password

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Maria Lorenza supported this idea  · 

  4. Disable Call recording announcement

    57 votes

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    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Maria Lorenza supported this idea  · 

  5. Disable "AI is taking notes" when on call

    163 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Maria Lorenza supported this idea  · 

  6. Allowing phone numbers to have option to change geographical location for outbound call

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Maria Lorenza supported this idea  · 

  7. AI Transcription summary for meetings

    11 votes

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    2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Maria Lorenza supported this idea  · 

  8. Call should not be detected as missed if it was answered elsewhere

    62 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Maria Lorenza supported this idea  · 

  9. Increase Received Faxes Limit for more than 200

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Maria Lorenza supported this idea  · 

  10. Multiple recipient for faxes and SMS

    234 votes

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    Under Review  ·  36 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Maria Lorenza supported this idea  · 

  11. allow reliable delivery of notifications via Verizon SMS

    29 votes

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    New  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Maria Lorenza supported this idea  · 

  12. Multiple RingCentral Profiles, Simultaneously Logged In

    396 votes

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    24 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…
    Maria Lorenza supported this idea  · 

  13. toggle between 2 or more separate accounts in RC App and in the Admin portal

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Maria Lorenza supported this idea  · 

  14. Voicemail to Text To Have Better Accuracy

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Maria Lorenza supported this idea  · 

  15. Outbound Calls Tagged as Robocall | RingCentral

    94 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Maria Lorenza supported this idea  · 

  16. Having 1 Desk Phone with Multiple Digital Line

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Maria Lorenza supported this idea  · 

  17. Internal Caller ID

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Maria Lorenza supported this idea  · 

  18. Feature Add: Being able to receive codes from Verification short codes

    73 votes

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    New  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Maria Lorenza supported this idea  · 

  19. Call Me feature should be available prior to meeting start

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Maria Lorenza supported this idea  · 

  20. Increase the number of callers allowed in queue to 50 callers

    11 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Maria Lorenza supported this idea  · 
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