Settings and activity

21 results found

1. Cold transfer should show who transferred the call

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aljohn shared this idea  ·  Nov 5, 2024

2. call queue don't allow member to change their status

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Aljohn supported this idea  ·  Jul 1, 2024

3. Call Queue members visibility to calls in queue

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   8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aljohn supported this idea  ·  May 7, 2024

4. assign special number if someone called main company number

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Aljohn shared this idea  ·  Apr 30, 2024

5. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aljohn supported this idea  ·  Apr 24, 2024

6. Receive call queue SMS notification on Ring Central phone numbers

   6 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aljohn supported this idea  ·  Apr 22, 2024

7. Change Audio Format

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aljohn commented  ·  Apr 17, 2024  ·  Edit…  ·  Delete…

   If we can have multiple file format it will be much better

   Save Submitting...

8. Allow super admins to change a user's pin without changing their password

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Check out instructions here!

   Aljohn supported this idea  ·  Apr 16, 2024

9. Standardize Custom Fax Cover Page Template

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aljohn commented  ·  Apr 10, 2024  ·  Edit…  ·  Delete…

   it's really important to have the cover page to be customized

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10. remove extension number in the outbound caller id

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    2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Aljohn commented  ·  Mar 28, 2024  ·  Edit…  ·  Delete…

    Would like to have access to remove caller ID on the list on RC Application Dial pad so that the user will have the limited access just/only to use Main Company Caller ID

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11. Call waiting to apply on call queue members.

    68 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Aljohn supported this idea  ·  Mar 26, 2024

12. user have super admin access limited to some extension

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aljohn shared this idea  ·  Mar 26, 2024

13. SUPER ADMIN's recording calls CAN'T BE LISTEN by the other admins

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aljohn supported this idea  ·  Mar 5, 2024

14. RingCentral video recording auto download

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Aljohn shared this idea  ·  Mar 20, 2024

15. URL Blocked by ISP

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Aljohn shared this idea  ·  Mar 20, 2024

16. Dial Account Number

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Aljohn shared this idea  ·  Jan 23, 2024

17. SMS Auto-Forwarding

    62 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aljohn shared this idea  ·  Jan 24, 2024

18. Show Caller Name and Number on outbound call

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    0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Aljohn shared this idea  ·  Jan 25, 2024

19. Blocking Robocalls Using Local Number

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aljohn shared this idea  ·  Jan 26, 2024

20. General access for Super Admin

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Aljohn shared this idea  ·  Feb 12, 2024