Settings and activity

86 results found

1. Live Report License assignment/management

   3 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Maria Lukeman supported this idea  ·  May 21, 2024

2. License Limit

   12 votes

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Maria Lukeman supported this idea  ·  May 21, 2024

3. DND visible on phone - on the physical phones

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Maria Lukeman supported this idea  ·  May 17, 2024

4. remove do not disturb

   32 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lukeman supported this idea  ·  May 17, 2024

5. disable the DND function

   30 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Maria Lukeman supported this idea  ·  May 17, 2024

6. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   684 votes

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   Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Maria Lukeman supported this idea  ·  May 14, 2024

7. Voicemail Setting Permission for custom role

   36 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lukeman supported this idea  ·  May 7, 2024

8. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

   34 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Maria Lukeman supported this idea  ·  Apr 23, 2024

9. Bulk User Upload prerequisites/requirements

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Maria Lukeman supported this idea  ·  Apr 3, 2024

10. Add the ability to push custom rules for Call Queues to the call Queues template

    23 votes

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    2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Maria Lukeman supported this idea  ·  Mar 25, 2024

11. MSI installer with Auto Update

    36 votes

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    8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html

    Maria Lukeman supported this idea  ·  Mar 14, 2024

12. Make the 'X' to close a pop up more visible

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Lukeman supported this idea  ·  Sep 17, 2024
    Maria Lukeman shared this idea  ·  Dec 28, 2022

13. Disable 'Join Meeting' reminder if already present in the meeting

    5 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Maria Lukeman supported this idea  ·  Mar 14, 2024
    Maria Lukeman shared this idea  ·  Feb 14, 2023

14. @mention to include just the first name in Glip

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Maria Lukeman shared this idea  ·  May 25, 2023

15. Ability to align site name with pre-defined Cost centre in Admin portal

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lukeman shared this idea  ·  Oct 21, 2022

16. Add 'Save' button higher up the role edit section of the Admin portal

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lukeman supported this idea  ·  Mar 14, 2024
    Maria Lukeman shared this idea  ·  Aug 23, 2023

17. Make the price of Additional DLs clearer within the ordering flow

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lukeman shared this idea  ·  May 25, 2023

18. Hold CTRL + Zoom in via the mouse click wheel

    6 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Maria Lukeman shared this idea  ·  Sep 29, 2022

19. Revise wording on MOS Analytics 'Needs attention' table

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Maria Lukeman shared this idea  ·  Jan 9, 2023

20. Make it possible for clients to redact certain parts of their screen when screensharing

    6 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Maria Lukeman shared this idea  ·  Jun 9, 2023