Add the ability to push custom rules for Call Queues to the call Queues template
As the Title states, add the ability to apply custom rules to the call queue template. This would allow the quick copying of custom rules that you would want to apply to multiple queues easily, example being able to copy a holiday schedule custom rule to multiple queues that share the same schedule instead of having to setup the same custom rule multiple times.
If this is too much of a hurdle, another possibility would be being able to save custom rules and then when in the custom rules tab be able to select a previously saved rule to apply to the queue.
Christopher
shared this idea
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Bryan
commented
+1 To Andrew, and an API feature to apply call queue templates would be great to.
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Andrew
commented
Please, please, please add this. This would save us SO much time, that is otherwise spent making the exact same change across dozens of call queues.