Settings and activity
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26 votes
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26 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
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Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html
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1 voteMaria
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1 voteMaria
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4 votesMaria
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1 voteMaria
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6 votesMaria
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8 votesMaria
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6 votesMaria
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187 votesUnder Review ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
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8 votesMaria
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16 votesMaria
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639 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
Requested enhancement to the audit trail. Normally when you change the call recording options for an extension, the change gets tied to the company profile, not the user. If you were to filter the audit trail to just those entries that are related to the extension in question, the change to the recording option would not show up. however, if you search for the extension number in the general search field it does show. Our client is looking for the change to the recording setting to show when searching in the first condition to create a more detailed log of user activity.